Spring Fertility · 6 hours ago
District Operations Manager
Denver, CO
Full-time
Onsite
Mid, Senior Level
$150K/yr - $220K/yr
3+ years expSpring Fertility is a rapidly growing organization focused on providing compassionate and individualized care in the field of fertility. The District Operations Manager is responsible for driving clinic performance and operational excellence across multiple locations, managing practice managers, and collaborating with medical and lab directors to ensure high-quality care and outcomes.
Health CareInformation TechnologyMedical
Responsibilities
Oversee regional clinic performance, ensuring excellence in growth, patient experience, operational efficiency, and team engagement
Achieve key metrics across volume, utilization, patient satisfaction (SLAs), labor efficiency, and budget goals
Ensure smooth day-to-day operations and adherence to best practices in scheduling, staffing, SOPs, regulatory compliance, and office processes (e.g., inventory)
Drive cost-effective operations while maintaining exceptional standards of care and patient experience
Lead and mentor practice managers through coaching, feedback, and performance management
Build leadership capability within the team, empowering practice managers to independently drive site operations and results
Partner with the People team on hiring, engagement, and retention strategies
Foster a culture of teamwork, compassion, accountability, and continuous improvement through effective communication and recognition practices
Collaborate with marketing, patient onboarding, and other cross-functional teams to meet regional growth goals
Develop and execute operational plans to support growth—including staffing, space planning, and new site development
Own P&L performance across regional sites and partner with senior leadership on strategic expansion initiatives
Lead routines for KPI tracking, reporting, and performance reviews
Implement and enhance operational tools such as staffing models, scheduling systems, and escalation protocols
Ensure consistent use and improvement of Spring and Open Fertility best practices
Contribute to building scalable infrastructure to support company growth and operational excellence
Qualification
Required
Bachelor's degree required
Minimum 3–5 years of experience in healthcare operations or hospitality leadership required
Proven ability to lead multi-site teams and drive performance outcomes required
Willingness to travel ~50% across the assigned regions required
Preferred
Experience in fertility services or women's health preferred
Strong understanding of clinic workflows and patient experience drivers preferred
Demonstrated success in managing P&L, team development, and operational scale preferred
Benefits
Competitive medical, dental, and vision plans
Paid time off to recharge and enjoy personal time
Access to BetterHelp therapy sessions for mental and emotional wellness
Commuter benefits and discounted rates on home, auto, and pet insurance
401(k) with up to a 4% company match
Comprehensive fertility and parental leave benefits
Career development opportunities in a fast-growing organization
Employer-paid life and disability insurance
Company
Spring Fertility
Spring Fertility is a medical facility that offers patient-centric, individualized, flexible, and compassionate care.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$3MKey Investors
Wildcat Capital Management
2019-06-11Series Unknown
2015-07-17Seed· $3M
Leadership Team
Peter Klatsky
Fertility Specialist, Co-Founder & CEO
Derald Sue
Chief of Staff
Recent News
2025-10-02
2023-12-22
Company data provided by crunchbase