Diverse Lynx · 3 days ago
Technical Writer
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expDiverse Lynx is seeking a Technical Writer who will be responsible for preparing coherent and intuitive documentation for various audiences. The role involves collaborating with subject matter experts to create and maintain high-quality documentation, ensuring customer satisfaction, and managing documentation processes.
Information Technology & Services
Hiring Manager
Atul Dahima
Responsibilities
Collaborate with Wing to identify the highest impact documentation to create, maintain and share a prioritized list of such projects
Work with SMEs to understand the scope, requirements, functional specs and other technical documents
Write an outline for new documents and design the information flow
Define project quality and metric norms
Help junior members research, interact with SME and gather information
Work on end user training documentation
Handle documentation reviews and other tasks, along with team management responsibility
Ability to ensure team’s adherence to process, and quality and consistency of deliverables
Be responsible for maintaining high level of customer satisfaction
Qualification
Required
Must have experience in Madcap Flare tool
10+ years of experience in core technical writing and Madcap Flare tool
Knowledge of Google Cloud environment
Use tools, publishing and processing appropriate to the team and audience
Organize and manage documentation in an easily discoverable, coherent, and intuitive fashion
Past experience working on User documentation, SOPs, playbooks, Architecture handbooks, infrastructure related documentation etc
Ability to demonstrate his/her work experience with detailed explanation of the processes involved in technical writing
Strong oral and written communication skills. Good at articulation
Any Bachelor's degree
Company
Diverse Lynx
Diverse Lynx is a WBENC- and NMSDC-certified partner, helping organizations turn diversity goals into measurable impact through staffing and contingent workforce solutions.
1001-5000 employees
H1B Sponsorship
Diverse Lynx has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Sujata Varma
CEO
Recent News
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