Advantech · 4 hours ago
IT Support Engineer
Byron, GA
Full-time
Onsite
Mid Level
$45K/yr - $60K/yrAdvanTech is a fast-growing Managed Service Provider looking for an experienced IT Support Engineer who enjoys solving problems and supporting clients. The role involves providing remote and onsite support for various IT systems, troubleshooting issues, and maintaining documentation while delivering excellent customer service.
HardwareIndustrial AutomationMobilePublic Relations
Responsibilities
Provide remote and onsite support for workstations, servers, networking gear, and VoIP systems
Assist with server deployments, including domain controllers and application servers
Support Windows AD environments, Office 365, Hyper-V virtualization, and terminal servers
Troubleshoot and resolve issues involving workstations, printers, email, VPNs, firewalls, and more
Maintain internal documentation and follow team processes
Deliver excellent customer service with clear, confident communication
Qualification
Required
Provide remote and onsite support for workstations, servers, networking gear, and VoIP systems
Assist with server deployments, including domain controllers and application servers
Support Windows AD environments, Office 365, Hyper-V virtualization, and terminal servers
Troubleshoot and resolve issues involving workstations, printers, email, VPNs, firewalls, and more
Maintain internal documentation and follow team processes
Deliver excellent customer service with clear, confident communication
Someone who enjoys troubleshooting and solving real-world IT problems
Strong communication skills, especially when speaking with non-technical users
Familiarity with Active Directory, Windows Server, basic networking (DHCP, IP schema), and Hyper-V
Ability to manage tasks independently and take initiative
Based in the Warner Robins/Macon area with reliable transportation
Preferred
Experience with Ubiquiti gear or similar networking equipment is a plus
Benefits
Health, Dental, Vision, and Life Insurance
401(k)
Paid Time Off
Flexible work schedule
Parental leave
Professional development support
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance
Company
Advantech
Advantech is a leader in providing trusted innovative embedded and automation products and solutions.
Founded in 1983
5001-10000 employees
H1B Sponsorship
Advantech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (3)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-12-13IPO
Leadership Team
Donald Neas
Partner Success Manager
Recent News
Morningstar.com
2026-01-19
Company data provided by crunchbase