U.S. Department of Veterans Affairs · 8 hours ago
File Clerk (OA)
El Paso, TX
Full-time
Hybrid
Entry Level
1+ years expThe U.S. Department of Veterans Affairs is seeking a File Clerk to join the Health Information Management Section at the El Paso VA Health Care System. The primary duties include maintaining accessible records and providing efficient service for patient care by managing the receipt and scanning of health documents accurately and timely.
GovernmentMedicalNational SecurityPublic Safety
Responsibilities
This position is responsible for carrying out a variety of health information functions
The incumbent performs duties related to the receipt - intake - scanning - indexing - quality control - destruction - and transfer of health and administrative information
The incumbent is responsible for electronically scanning various health information documents into VistA Imaging and assuring that the scanned documents are associated to the correct patient and note (unless it is an Administrative or Clinical type document) in the Computerized Patient Record System (CPRS)
The incumbent must follow scanning procedures established by the CPRS Committee
After completing the scanning and indexing process - confirms record integrity and reviews the image quality in the VistA Imaging display
Ensures regular quality checks are carried out according to prescribed timeframes and criteria
The incumbent notifies the Supervisor when images are scanned into the wrong patient's record - are indexed incorrectly or are corrupted
When records are received - the incumbent reviews documents for appropriate scanning criteria and ensures that all necessary health/administrative information meeting the criteria is integrated into CPRS through the PC scanning software and hardware
The incumbent ensures prior to scanning that all paper clips - staples - tape - and loose hanging tape are removed from the documents
The incumbent scans loose filing by indexing the loose material to the appropriate Clinical or Administrative setup in VistA Imaging to facilitate future reference
The incumbent also correctly indexes all documents imported from other devices or sources - including pdf - tiff - jpeg files - etc in VistA Imaging
Maintains confidentiality of all electronic records and paper components of the health record
Follows appropriate procedures when mailing and destroying health information in paper or electronic format
And ensures sensitive (employee-Veteran) health records are maintained in an extra-secure manner and available only to requestors in the scope of their official duties
Utilizes a computer to perform a wide variety of record keeping - correspondence - and tracking operations and performs timely filing - retrieval - and clerical duties associated with the retention - maintenance - disposition - guardianship and control of health records in both terminal digit and alphabetic filing systems
The incumbent is responsible for communicating/contacting daily - or as often as necessary - with other administrative and clinical staff members in order to locate/obtain health records
Also introduces and explains non-VA health record documents to medical center staff and assists them in understanding how to recognize which nomenclature and indexing term to use
Retrieves records using a combination of computer-based patient treatment history and historical record transactions to deduce locations of hard-to-find records
References VistA Imaging and patient locator cards to support Release of Information activities
And conducts extensive searches for health records when initial searches have been unsuccessful
Performs other related duties as assigned
Qualification
Required
One year of general experience
Knowledgeable of multiple systems and current computer technology regarding imaging and scanning applications
Knowledge of medical record file systems, procedures, record retention, and procedures relating to the transfer and other disposition of hard copy records
Basic knowledge of regulations governing the release of information
Knowledge of the flow of health information and the retrieval of health information both within its section and throughout outpatient facilities
Knowledge of the functions performed within the units services to determine the subject matter of diverse types of records information, correspondence, and forms for filing and scanning purposes
2 years above high school education (transcripts required)
Combination of general experience and education beyond high school (transcripts required)
Clerical skills
Attention to detail
Information management skills
Computer skills
Communication skills
Company
U.S. Department of Veterans Affairs
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H1B Sponsorship
U.S. Department of Veterans Affairs has a track record of offering H1B sponsorships. Please note that this does not
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Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (7)
2024 (1)
2023 (3)
2022 (2)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
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