HARMAN International · 22 hours ago
Summer Intern - IT Site Administrator
Novi, MI
Internship
Hybrid
Intern
$21/hr - $38/hrHARMAN International is a global leader in connected technologies for automotive, consumer, and enterprise markets. As an IT Site Administrator intern, you will provide day-to-day end user technical support and guidance to ensure functionality and efficiency, while also managing incidents and service requests until resolution.
AudioConsumerConsumer ElectronicsDSPElectronicsManufacturing
No H1B
Responsibilities
Ensure desktop support internal processes and procedure are adhered to our standards
Manage incidents/ service requests assigned until resolution/ execution
Provide support to local and remote end users
Handle end user escalation effectively and involve EUC Manager accordingly
Route/assign tickets to appropriate support group if necessary, identifying and escalating high priority, high severity issues
Update pending tickets with timely, precise and accurate information
Following up with end users or support groups, if necessary, for closure of pending tickets
Creating and uploading knowledge base articles
Provide support to internal projects and ensure all assigned projects deliverables are completed
Understanding on Microsoft (MS) Windows 10/11, Microsoft 365, IP addressing, DHCP, DNS, network cabling and patching
Perform application support, mobile device support, PC imaging, and asset management
Hands and feet support for Network, Security, Server (Windows and Linux), and Unified Communications towers
Conference room checks and equipment support
Qualification
Required
Experience in core End User services domain
Knowledge of computer/ Laptops/ Printers/ peripheral troubleshooting
Knowledge of Office applications, MS M365, security clients, patch management, etc
Experience and knowledge in various methodologies and models for end user services delivery
Must have sound troubleshooting knowledge of Operating systems (MS Windows 10 and 11, Linux, MAC OS)
Strong communication skills, both verbal and written in English
Must be currently enrolled in a related Bachelor's Degree program or higher at an accredited institution having completed your Sophomore year or later, taking at least one class in the semester/quarter before participation in the internship program, and returning to school for at least one semester upon completion of the internship program
Must have a cumulative 3.0 GPA
Be willing to work in a hybrid office in Novi, Michigan or remotely
Able to provide your own housing and transportation to/from work
Must possess unrestricted work authorization
Successfully complete a background investigation and drug screen as a condition of employment
Must provide full work availability from May 18, 2026 through August 7, 2026 and be able to work 40 hours per week
Preferred
Work well in team environments and be self-motivated/self-starting
Strong listening skills and ability to innovate and brainstorm around business ideas and needs
Flexibility to support migration issues on the go, without supervision, deal with ambiguity, results driven
Able to derive results in an ambiguous setting and accomplish results in line with business needs
Benefits
Flexible work environment, allowing for hybrid work for positions/tasks that can be performed outside a HARMAN location
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Access to HARMAN Campus Fitness Center and Cafeteria
Paid sick leave
Medical benefits
Company
HARMAN International
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.
Founded in 1980
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-11-14Acquired
1986-11-21IPO
Leadership Team
Darrin Shewchuk
Vice President, Public Affairs and Communications
Christian Sobottka
President and Chief Executive Officer at HARMAN International
Recent News
PR Newswire UK
2026-02-06
2026-01-18
2026-01-16
Company data provided by crunchbase