Henkel · 19 hours ago
Manager Local IT Services NA West
West Rancho Dominguez, CA
Full-time
Hybrid
Mid, Senior Level
$105K/yr - $115K/yr
4+ years expHenkel is a company focused on innovation, sustainability, and collaboration, and they are seeking a Local IT Infrastructure Manager for their Rancho Dominguez site. The role involves overseeing local IT operations, delivering infrastructure support, and managing projects with a strong emphasis on customer service and collaboration.
BeautyCleaning ProductsConsumerFast-Moving Consumer GoodsPersonal Care and Hygiene
Responsibilities
This role is based at Henkel’s Rancho Dominguez site, with support for additional locations in Irvine and Culver City as needed
The Local IT Infrastructure Manager for the Rancho Dominguez location is responsible for local IT operations, delivering on-site and remote infrastructure support while ensuring SLA compliance, audit readiness, asset lifecycle management, and vendor oversight
The role serves as the primary escalation point and site IT liaison, driving infrastructure initiatives, supporting global and regional projects, and managing complex initiatives with budgets over $250K, with a strong emphasis on customer service and cross-functional collaboration
Success requires broad technical expertise, project leadership capability, and excellent interpersonal and communication skills, along with flexibility for travel and after-hours support
Qualification
Required
Bachelor's degree in IT is preferred
4–5 years of hands-on experience in end-user technical support within a midsize or large organization
Proficient in supporting laptops, desktops, both PC and Mac, LAN/WAN, WLAN, servers, printers, scan guns, and other IT hardware/software
Working knowledge of Local and Wide Area Network services
Experience overseeing equipment lifecycle, including asset disposal
Proven ability to manage, play a key role or support, multiple projects and resources across various locations, including remote sites
Demonstrated success in leading diverse teams and coordinating with support functions
Strong customer service orientation with excellent interpersonal skills
Effective organizational, problem-solving, and communication skills (both written and verbal)
Ability to travel as required to support regional sites (25 - 40% minimum but could be more during major projects)
Standard support hours are Monday through Friday during regular business hours (8x5)
Benefits
Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
Company
Henkel
Henkel produces bonding, sealing, and coating solutions for the industrial sector.
10001+ employees
H1B Sponsorship
Henkel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (16)
2023 (23)
2022 (4)
2021 (10)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-10-11IPO
Leadership Team
Carsten Knobel
Chief Executive Officer
Chelly Cruz
Digital Marketing Specialist
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