American Family Insurance · 14 hours ago
Senior Manager, Agent Implementation (Hybrid)
American Family Insurance is seeking a Senior Manager for Agent Implementation to establish and implement departmental plans that enhance agent engagement and efficiency. The role involves managing learning solutions and programs while working cross-divisionally to foster partner relationships and support agent training initiatives.
Angel InvestmentFinanceVenture Capital
Responsibilities
Manage the design, development and implementation of learning solutions and programs that support the development needs of agency business owners based on strategic programs, projects and changing business strategies
Establish and implement departmental plans and strategies
Lead a team that works with field leadership to develop cohort-based training and facilitation solutions to meet our needs
Oversee the review and enhancement of training opportunities for agents
Create an work environment by developing strategy, setting clear goals, expecting teamwork, recognizing outstanding performance and maintaining open communications
Creates a collaborative, performance-driven work environment by facilitating and promoting trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development
Lead with influence and expertise. Contribute to division or department leadership team. Communicate and support organization mission, vision, values, policies, and practices
Qualification
Required
Demonstrated effective leadership skills
Demonstrated experience providing customer-driven solutions, support or service
Solid knowledge and understanding of agents business environment
Demonstrated experience designing, developing, delivering & facilitating training and learning programs
Solid knowledge and understanding of state licensing and continuing education requirements for producers of property and casualty insurance products
Extensive knowledge of instructional models and experience developing online, digital content
Property and casualty producer license for all operating and/or service states must be obtained within 60 days of hire
Life insurance producer licenses for all operation and/or service states must be obtained within 60 days of hire
Required to maintain current, active license(s) status by continuing education and meeting all state, operating and regulatory requirements
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
Company
American Family Insurance
For more than 90 years, American Family Insurance has built its reputation on sound principles.
Funding
Current Stage
Late StageLeadership Team
Dan Reed
Founder. President, and MD
Recent News
2026-02-05
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