apexanalytix · 12 hours ago
Supplier Relations Analyst
Greensboro, NC
Full-time
Hybrid
Entry Level
2+ years expApexanalytix is a long-standing innovator in procure-to-pay solutions, recognized for its supplier management software. The Supplier Relations Analyst is responsible for contacting suppliers to obtain accounts receivable statements and analyzing these statements to identify missing credits, thereby enhancing client revenue potential and improving accounts payable accuracy.
AccountingFinance
Responsibilities
Successfully contacting assigned suppliers using Auto-dialer technology
Maintain phone etiquette standards; adherence to professional communication during inbound/outbound phone calls and emails with each supplier
Validate existing supplier contacts inside database and source new supplier contacts during phone calls to enlarge supplier database (growing number of valid supplier contacts)
Locate new phone numbers and emails to reach suppliers having incomplete contact information (phone/email); alternative research through internal/external resources
Deliver all received supplier responses in timely manner to Account Review Team
Utilization of UiPath bot application to send on-demand emails
Consistent and timely follow-up with suppliers until a statement is received; at minimum every five (5) business days or the supplier provides a response that is satisfactory and/or, pending additional support for resolution
Completion of assigned projects ahead of established deadlines
Timely re-contact of suppliers for an updated statement, when the previous statement date has expired which contains credits that were out of scope (per date) and credits are now Inscope and ready to pursue
Documentation of supplier communication (to, from) in database for real-time updates
Perform review of statements to identify and key credits seen during analysis
Ensure accuracy of supplier contact information entered in database during statement review process
Achieve Weekly And Monthly Individual Targets Assigned
Individual targets: (1) calls (2) statement processing (3) exports (4) recoveries
Targets set the first day of each month by upper management; sent by Manager to team
High accuracy of keying identified credits
Ability to keep average claim aging below 5 business days, for statement processing
Works efficiently and independently
Capability to focus on assigned tasks, and complete ahead of time
Asks questions and notifies management team of potential concerns before they occur
Dependable and constructively handles issues with the party involved
Qualification
Required
Microsoft applications
Fundamental knowledge of various office machines (copiers, fax, etc.)
Min. 9 months of success in current SRS role, having mastery of Best Practices
Consistent achievement of prior SRS metrics (call connects, exports, recoveries)
High level of self-motivation
Two (2) years of customer service, accounting/business related experience
Experience contacting suppliers/customers by email, and phone
An Associate's degree in accounting, business administration, or equivalent; Bachelor's degree is preferred
Adept at prioritizing duties in a fast-paced environment
Strong attention to detail
Excellent teaming skills with the ability to work productively in a team setting
Demonstrated ability to read and comprehend various account statements
Outstanding verbal and written communication skills for communicating with internal and external customers
Proficiency in the use of Internet and MS Office (Excel, Word, Outlook) software applications
Requires normal vision (with or without correction)
Requires talking and hearing spoken words
Preferred
Bachelor's degree is preferred
Benefits
Competitive benefits for the countries that we serve
BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence
Strong Mentor Program
Internal Training Portal
Education, Tuition, and Certification Assistance
Company
apexanalytix
Our Why To positively impact the lives and careers of our associates, customers and partners.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$7MKey Investors
Noro-Moseley Partners
2022-06-06Acquired
2020-08-18Private Equity
2014-01-01Private Equity
Leadership Team
Steve Yurko
Chief Executive Officer
Albert Peynsaert
Vice President Global Business Development + 32475798846
Recent News
2025-06-26
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2025-06-17
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