University of Washington · 18 hours ago
Program Operations Specialist, Global Business Center
Seattle, WA
Full-time
Onsite
Mid Level
$80K/yr - $93K/yr
3+ years expThe University of Washington is seeking a Program Operations Specialist for its Global Business Center. This role involves directing MBA and undergraduate partner programs to enhance global business education, advising students on study abroad opportunities, and managing international initiatives to achieve the center's objectives.
EducationHigher EducationUniversities
Responsibilities
Handle full cycle application process for MBA incoming and outgoing exchange students
Promote outgoing exchange opportunities to Foster students
Coordinate with Director and UW Office of Global Affairs on strategy and policies for existing and new exchange programs
Analyze gaps in existing exchange programs and implement new programs and services that address these gaps and meet the needs of Foster MBAs
Lead information, orientation, and re-entry sessions for outgoing Foster MBA exchange students
Manage incoming international exchange process by working with MBA Program office, Graduate Admissions, UW Study Abroad and CIRCLE
Lead application, orientation, course selection, and evaluation process for incoming international students
Maintain webpages and updated partner profiles for MBA exchanges
Maintain relations with current MBA exchange program partners abroad; renew/cancel agreements as needed and establish new exchange partnerships and policies
Manage, track and balance MBA exchange inflows and outflows
Manage MBA exchange program budget and scholarships
Develop new global experiential learning opportunities for MBA students and potentially co-lead at least one opportunity outside the U.S. annually
Analyze the gaps in existing programming and develop a strategy to address these gaps to better serve Foster MBAs
Promote study tour/experiential learning opportunities to prospective and current students year-round
Train Study Tour/experiential learning faculty advisors and staff
Manage Study Tour/experiential earning marketing and promotion, application and placement process, and student payments
Manage Request for Proposal process from third party vendors for annual Study Tour/experiential learning destinations
Work with third party vendors to develop itineraries, set program price, select companies/sites to visit and plan for logistics
Oversee all participant/vendor payments and program budgets including program leader travel reimbursements
Organize pre-departure sessions for each program in coordination with faculty and staff leaders
Update study tour/experiential participant information packet, and faculty leader manuals annually
Evaluate programs, determine needed improvements and implement them as feasible
Establish and maintain strong relationships with institutional partners to ensure excellent study abroad programming for UW students
Direct support of undergraduate UW students enrolled in partner programs throughout the cycle of the program, including predeparture correspondence and liaising with UW Study Abroad on requirements and predeparture tasks, addressing issues while students are abroad and evaluating the program after the students return (Approximately 100-150 undergraduate students per year)
Oversee all student correspondence and enrollment logistics related to the study abroad programs. This includes developing promotional materials for the programs; recruiting, info sessions, promotional events, selecting students; and developing presentations for and presenting at pre-departure sessions. The role works directly with partner contacts before, during and after the overseas experience
Identify gaps and implement new partner program opportunities that serve Foster School undergraduate students
Determine new activities/methods and policies to build MBA global business expertise
Manage Foster Business Research Group providing MBA student research consulting expertise with faculty mentorship to the Gates Foundation Education Division
Manage annual MBA Global Programs budgets, timelines, objectives, work breakdown and policies
Work closely with the MBA Program office, the Career Center, UW Office of Global Affairs, Graduate Admissions, Financial Aid, CIRCLE and the Global Business Association (student organization) officers
Serve as staff advisor/liaison for the Global Business Association
Align MBA global program offerings with MBA program office goals and MBA global rankings
Promote MBA Global Programs and showcase accomplishments through webpages, newsletters, brochures, information sessions, and social media
Respond to prospective student inquiries and advise current students on program offerings
Ensure MBA global programs align with UW and Foster school policies and regulations
Track participation in all MBA Global Programs for program evaluation, alumni engagement, donor stewardship and reporting
Evaluate all MBA global programs and implement program improvements
Analyze gaps in on campus opportunities, develop and implement a strategy to increase global activities on campus
Manage risk associated with MBA study abroad programs including being familiar with federal, state and university resources and requirements
Represent the Global Business Center at Foster School Events, including those for admitted and prospective MBA students
Build relationships with and provide resources to international students enrolled in Foster School MBA programs
Represent the Foster School in national network of top MBA global business programs
Analyze gaps in existing program and develop a strategy to address the gaps and make the certificate more accessible and interesting to Foster MBA students
Promote certificate opportunity to current and prospective students
Advise students on certificate requirements, UW resources available to fulfill requirements, and determine student eligibility for certificates
Recommend certificate program requirement revisions
Support faculty with Global Business Forum weekly speaker series themes, speaker recruitment, researching community events and series marketing
Develop and manage social media calendar and implementation plan for MBA global programs (planning, content creation, posting)
Partner with Global Business Center teammates in delivering key events: annual global case competitions, community engagement events, MBA Global Business Study Tours
Partner with Director in developing strategies and delivering high quality study abroad experiences for the Foster School community
Engage with the global business community to enrich the global business education offerings of the Foster School
Other duties as assigned
Qualification
Required
Bachelor's degree in international relations, business, education or related field
3-4 years of program/project/event and budget management experience in a business or non-profit organization
Student/customer service experience and excellent interpersonal skills
Strong financial/program budget management skills
Proven ability to build relationships across departments to achieve results
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent assignments with minimal supervision
Innovative problem solver who can generate workable solutions
Exceptional communicator who effectively conveys information verbally and in writing
Proficiency in MS Outlook, Word, Excel and PowerPoint
Experience with website maintenance and social media outreach
Understanding of international education trends and challenges
Preferred
Extensive experience working with people from different cultures and/or overseas living/work experience
Prior experience managing, leading international tours and/or working with third party experiential education providers
Strong leadership, strategic thinking, and initiative
Educational institution/university and study abroad work experience
Demonstrated ability to work closely with students, faculty, alumni, staff and members of the international business, government and non-profit communities
Understanding of MBA programs and MBA career development
Evaluation and assessment experience
Salesforce experience
Terra Dotta experience
Benefits
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Company
University of Washington
University of Washington is an educational institution that provides undergraduate, graduate, and research programs.
10001+ employees
H1B Sponsorship
University of Washington has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (249)
2024 (211)
2023 (159)
2022 (171)
2021 (169)
2020 (154)
Funding
Current Stage
Late StageTotal Funding
$215.35MKey Investors
Avista foundationNational Institute of Allergy and Infectious DiseasesAdvanced Research Projects Agency for Health
2026-01-18Grant· $10M
2025-04-21Grant· $0.01M
2024-09-13Grant
Leadership Team
Andrew S Allen
Adjunct Professor
Arthur Denny
Founder
Recent News
2026-01-19
Sports Business Journal
2026-01-09
Sports Business Journal
2026-01-09
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