Director of Product Management - Data & AI jobs in United States
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Seminole Hard Rock Support Services · 4 hours ago

Director of Product Management - Data & AI

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive
date8+ years exp

Seminole Hard Rock Support Services is on a mission to harness data and AI to deliver legendary, personalized guest experiences. As the Director of Data Products, you will define and drive the long-term vision, strategy, and execution of our enterprise data ecosystem.

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H1B Sponsor Likelynote

Responsibilities

Define and lead the end-to-end data strategy for our data products, aligning with business objectives, digital transformation goals, and AI/ML innovation initiatives
Develop and execute a multi-year roadmap for a scalable, unified customer data platform (CDP), enabling real-time insights and personalization across all guest interactions
Partner with executive leadership to embed data as a strategic asset, influencing product, marketing, and operational decision-making and processes
Oversee the design, development, and evolution of a Customer 360 data foundation integrating data from casino, commerce, content, loyalty, and engagement systems
Lead the creation of AI and ML models and intelligent agents that drive personalization, recommendations, and predictive analytics
Collaborate with engineers and data scientists to ensure a high-performance, secure, and compliant data architecture that scales with business growth
Establish best practices for data governance, lineage, and quality, ensuring consistency and trust in insights

Qualification

Data product managementData architectureAI/ML model deploymentUnified customer data platformData governance frameworksAgile cultureCross-functional leadershipStorytelling skillsCollaborationCommunication skills

Required

8–10+ years of experience in data product management, product strategy, and data platform leadership, ideally within digital products or consumer ecosystems
Demonstrated success building or scaling unified customer data platforms or enterprise data ecosystems
Strong technical fluency in data architecture, pipelines, AI/ML model deployment, and data governance frameworks
Proven ability to lead and inspire teams, manage cross-functional initiatives, and deliver measurable business impact through data
Excellent storytelling and communication skills, with a track record of influencing at executive levels
Deep passion for transforming data into personalized, immersive customer experiences

Company

Seminole Hard Rock Support Services

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Seminole Hard Rock Support Services was created to provide support worldwide to hotels, casinos and cafes for Seminole Gaming and Hard Rock International.
location
Davie, Florida, US
people-size501-1000 employees
web-link
https://shrss-seminole.icims.com/jobs/intro?hashed=-435737845&mobile=false&width=1170&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240

H1B Sponsorship

Seminole Hard Rock Support Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Jeff Hook
EVP & CMO
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Karen Hewitt, M. Ed.
Director of DEI Strategic Partnerships
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Company data provided by crunchbase