Marsh McLennan · 7 hours ago
Regional Technical Trainer – Employee Health & Benefits
Sarasota - Paramount
Full-time
Hybrid
Mid, Senior Level
5+ years expMarsh McLennan Agency (MMA) is a leading provider of business insurance and employee health & benefits solutions. The Regional Technical Trainer – Employee Health & Benefits is responsible for managing the EH&B technical training program, collaborating with local managers to develop and execute training initiatives, and ensuring continuous improvement in training effectiveness.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Collaborate with local managers to understand, develop, and execute on the EH&B Training Program. Goal is to get service team ‘desk-ready’
Leverage & Improve foundational curriculum for new hire onboarding and ongoing training support
Develop training content for new and existing colleagues for system functionality, best practices, etc. to support EH&B systems (AMS, document management), tools (Playbook, etc.), and services (iNGAGED, Broker Transparency, etc.)
Be able to perform the service team role at a high level
Serve as a subject matter expert to users to ensure continuous improvement of training on technical knowledge to include new and refresher courses, intermediate & advanced topics
Collaborate with Operations to test EH&B workflow processes & procedures and develop training materials as they get added to MMA Playbook
Collaborate with managers to fully understand technical skill gaps, work flows & processes and individual knowledge deficits and training needs
Partner with business leaders and the Talent Management COE team to identify resources available to support learning & training needs
Represent the FL region on the MMA U – EH&B Workgroup
Measure MMA’s colleague results by monitoring progress towards goals and objectives; instituting methods for continuous improvement in key areas, modifying training plans as needed; measuring the effectiveness of training programs
Confer with and actively engages management and leadership. Keeps leaders effectively informed of all significant matters involving the Company, appropriately consults in matters where their oversight is essential or their insight is helpful
Provide general direction to assure compliance with insurance regulation and other laws; keeps informed of any new legislation that may impact the business; and establishes overall policy for effective representation of the Company
Qualification
Required
Bachelor's degree in business or related field required or minimum of 5-8 years' of employee benefits experience including systems, compliance, and various client size
Must be detailed with excellent organizational and time management skills
Strong interpersonal skills
Strong management and demonstrated team-building skills
Excellent written and verbal communication
Ability to effectively build and maintain positive and trusted working relationships with management and peers
Must have the ability to work under pressure and multi-task
Proficiency in MS office applications required
Preferred
Learning and Development experience preferred but not required
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid and flexible work
Charitable contribution match programs
Stock purchase opportunities
Competitive compensation
Entrepreneurial leadership
Unmatched, scalable resources
Committed to core values
Inclusive culture
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
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