Multicoat · 19 hours ago
Technical Sales Engineer
Massachusetts, United States
Full-time
Onsite
Senior Level
5+ years expMulticoat is seeking a Technical Sales Engineer to serve as the primary expert and project lead for the DriveDeck program. This role will bridge the gap between the sales network and specialized parking garage restoration projects, managing the project lifecycle from lead handover to completion.
Building MaterialConstructionManufacturing
Responsibilities
Receive and respond promptly to DriveDeck lead submissions from sales reps, scheduling and conducting on-site job walks to assess parking garage conditions
Manage full project lifecycle from lead handover to completion: oversee scheduling, monitor application milestones, conduct inspections (including digital photo reports via custom software), troubleshoot issues, and ensure quality and compliance
Provide consultative expertise to recommend optimal product applications (waterproofing, urethanes, mortars) based on specific site variables
Perform post-project follow-ups and periodic account management visits to existing customers to maintain relationships, gather feedback, and ensure ongoing satisfaction (non-sales focused)
Conduct detailed on-site 'job walks' to evaluate structural conditions and define project requirements
Prepare clear, professional proposals, quotations, and documentation; secure approvals and process orders
Maintain accurate records of projects, customer interactions, and territories using automated systems
Collaborate with internal teams (e.g., for product support, logistics) and represent the company professionally at job sites, with contractors, and in communications
Engineer comprehensive scopes of work, including accurate Bills of Materials (BOM), freight logistics, and cost estimations tailored to parking garage restoration needs (including urethanes, waterproofing systems, repair mortars, and related products)
Take full ownership of projects from handover to final sign-off, ensuring milestones are met within defined timelines
Identify, vet, and coordinate qualified contractors to ensure alignment with project standards and specifications
Manage extensive travel requirements and maintain readiness (passport, etc.) for domestic and potential international site visits, project oversight and customer meetings
All other duties as assigned
Qualification
Required
Minimum five (5) years of related experience managing construction / restoration projects is required with strong preference for parking garage restoration or similar concrete / structural waterproofing work a plus
Possession of at least a high school diploma is required
Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach)
Must be results-orientated and able to work both independently and within a team environment
Must possess excellent verbal and written communication skills
Proficiency in using Microsoft Office Suite applications and contact management software
Adherence to health and safety regulations (e.g. use of protective gear)
Driving is a requirement for this position
Must have the ability to travel domestically via operating a motor vehicle and maintain a valid driver license and driving record which is acceptable to our insurance provider
Must have a vehicle in good working condition and ensure it meets all safety, insurance, and legal requirements
The ability to travel by plane and/or overnight travel may also be required
Preferred
A post-secondary degree is preferred
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Company
Multicoat
Multicoat is a manufacturer of innovative caliber products for the construction industry.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase