Municipality of Anchorage · 1 day ago
CUSTOMER SERVICE SUPPORT CLERK (Permit Clerk III) Range 11/AMEA
Anchorage, AK
Full-time
Onsite
Mid Level
3+ years expThe Municipality of Anchorage is seeking a Customer Service Support Clerk to join their Anchorage Health Department. This role involves providing front-line support and clerical processing for various permit applications and complaints, as well as managing financial transactions and ensuring compliance with regulations.
GovernmentNon ProfitSocial
No H1B
Responsibilities
Under general supervision provides and performs full performance lead level public, front-line, counter support and clerical processing of a variety of permit applications and complaints, including food service and retail marijuana establishment permits, temporary food permits, noise permits and complaints, pool and spa, as well as beauty and barber shop, and pesticide applicator permits
Responds to general public questions and complaints around AMC 10, 15, and 16
Prepares routine correspondence letters, manages program supplies, assures strict security, receives and tracks cash, checks and credit card payments, operates cash register, prepares daily activity and cash summary reports, collects daily receipts and deposits in the safe, and reconciles division revenues
Assists in initial response and data entry of a variety of complaints including those about restaurants, housing, pests, smoking, noise, and food borne illness
Qualification
Required
High school diploma, GED, or equivalent
Three (3) years of experience in processing permit or license applications, which includes one (1) year of experience as a Permit Clerk II with the Municipality of Anchorage, or the equivalent elsewhere
State of Alaska Notary Public Commission within three (3) months of hire
Satisfactory background check which includes criminal, education, and employment history
Submission of a copy of the applicant's Alaska driver's license and a current copy of his/her Department of Motor Vehicles' driving record, including a driving record from previous states if the Alaskan driver's license was first issued within one year prior to application, documenting an acceptable driving history
All required certifications and licenses must remain current for the duration of employment
Preferred
Preference will be given to Anchorage Municipal Employees Association (AMEA) employees
Benefits
Health / Medical Benefits
Medical/Dental/Vision/Audio
Life Insurance
Dependent Life Insurance
Short Term Disability
Long Term Disability
Flexible Spending Accounts – Health and Dependent Care
Health Savings Accounts
Retirement:
State of Alaska Public Employee Retirement System (PERS) Program
401(k) and 457 Savings Plans
Employer Paid Benefits:
Employee Assistance Program
Paid Leave Plan
13 Paid Holidays
Company
Municipality of Anchorage
Municipality of Anchorage provides employment services and maintains records and benefits for current and past employees.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$25M2019-11-14Grant· $25M
Leadership Team
B
Brendan Babb
Chief Innovation Officer/i-Team Director
Recent News
Anchorage Daily News
2025-10-24
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