LGI Homes · 3 hours ago
Help Desk Technician
Spring, TX
Full-time
Onsite
Entry Level
1+ years expLGI Homes is a recognized leader in homebuilding, and they are seeking a Help Desk Technician to support their IT operations. The role involves troubleshooting and repairing computer and network issues, assisting employees nationwide, and managing IT inventory.
Building MaintenanceHome DecorSmart Building
Responsibilities
Analyze, troubleshoot, and repair computer, network, and peripheral problems for LGI Homes
Resolve tickets in a prompt and courteous manner
Use diagnostic techniques to troubleshoot and report issue and repairs through the Helpdesk system
Support security by ensuring all potential threats detected by scans are remedied and documented
Configure Active Directory accounts
Maintain and manage inventory of IT equipment
Qualification
Required
A Bachelor's Degree in Computer Science or related field is required
one year of experience in Desktop Support
Preferred
one year of experience in Desktop Support is highly preferred for this role
CompTIA A+ certification is preferred
knowledge of ticketing systems
ability to write clear and thorough technical documentation
Familiarity with Microsoft Office365
configuration and support of Microsoft Windows 10
desktop/laptop, software and hardware and ITIL is a plus
Benefits
Medical
Dental
Vision
401(k) with 4% match
Employee stock purchase plan
New home discount
Company
LGI Homes
LGI Homes engages in the design, construction, and sale of homes.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$801.5MKey Investors
Marshall Wace
2024-11-12Post Ipo Debt· $400M
2023-11-17Post Ipo Debt· $400M
2020-09-10Post Ipo Equity· $1.5M
Leadership Team
Mike Snider
COO and President
Recent News
LGI Homes, Inc.
2025-11-19
thefly.com
2025-11-07
Company data provided by crunchbase