RCB Bank · 1 day ago
Exception Item Processor I
Claremore - Main, 300 W Patti Page Blvd, Claremore, Oklahoma, United States of America
Full-time
Onsite
New Grad, Entry LevelRCB Bank is a responsible employer that has been serving communities since 1936, committed to ethical principles and customer service. The Exception Item Processor I will be responsible for handling daily exception items, assisting customers, and supporting branch personnel while maintaining high standards of professionalism and confidentiality.
BankingCommunitiesFinancial ServicesInsurance
Responsibilities
Perform routine clerical tasks using basic research and problem solving
Work with reports daily to solve account transactions in a timely manner with accuracy
Sort and route return documents from RCB Bank customers and the Federal Reserve
Research, document and resolve credit reporting disputes received from various channels within specified deadlines
Research, review, and document legal documents
Qualification
Required
High school diploma or GED
Ability to maintain confidentiality
Excellent phone etiquette
Excellent attention to detail
Ability to follow procedures and analyze/solve basic and complex problems with accuracy
Desire to be involved in the community
Preferred
Previous banking experience
Previous customer service experience
Benefits
Medical Plan
Prescription Drug Plan
Teladoc™
Dental Plan
Vision Plan
Flexible Spending Accounts (Healthcare & Dependent Care)
Life and AD&D Insurance
Disability Plans
Life Assistance Plan (EAP)
Multiple Supplemental Plans
Sick Leave
Paid Federal Holidays
Vacation and PTO
401(k)
ESOP
Company
RCB Bank
RCB Bank works to become a strong and reliable financial institution within the community.
Founded in 1936
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brandi Doty
SVP, Chief Compliance Officer
Nick Marks
Senior Vice President, Chief Risk Officer
Recent News
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2026-01-23
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2025-07-27
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