Nemours Children's Health · 1 day ago
Operational Performance Improvement and Data Analytics Program Manager
36450 Tidal Rd, Selbyville, DE, 19975, US
Full-time
Onsite
Mid Level
3+ years expNemours Children’s Health is an internationally recognized children’s health system seeking an Operational Performance Improvement and Data Analytics Program Manager. This role focuses on data analysis and performance improvement initiatives to support the Department of Orthopedics and enhance operational effectiveness.
AssociationHealth Care
Responsibilities
Support collection and analysis of data that measures success against benchmarks. Support refinements or changes to programs, procedures, and/or approaches in response to that information. Support the development and implementation of operational dashboards
Provide prompt, thorough, and accurate information to direct leaders to keep them appropriately informed of operating performance of areas of oversight
Collect, analyze, and present current and historical qualitative and quantitative data to support the needs and goals of the Department of Orthopedics and all its Divisions
Utilizing current and historical data, provide leadership with trends, projections, and action items for the achievement of operational, financial, and utilization goals
Using data obtained and analyzed, and in partnership with leadership, develop and monitor cost-containment strategies that drive greatest value for patients, families, and organization while creating financial sustainability
Obtain and analyze data to understand work processes, time management, and efficiency of staff. Assist in developing plans to maximize productivity and ensure maximum utilization of resources available
Define operational metrics and perform data analysis, develop and maintain databases, measure impact of process improvement initiatives, and draft reliable methods
Partner with Department leadership and Operational Finance to assist with the development of operational budgets (expense management, productive, and nonproductive time), assist in the analysis and trending of current year budget variance, and assist in the development and implementation of variance remedies
Maintains responsibility for volume, productivity, and financial monitoring and performance indicators. Prepares data and reports necessary for the Department of Orthopedics, including the monthly variance reports to address both the cause and potential resolution of identified variances
Obtain advanced proficiency with Nemours software systems (Harmony, HRIS, sales force, NDNQI, EPIC, Midas, Qlik Sense, Smartsheet) to support objectives
Other operational duties as prioritized by Department Leadership
Work collaboratively with clinical and administrative team to assure high performance in the attainment of operational effectiveness and efficiency, patient safety outcomes, patient experience outcomes through patient / family centered care, quality outcomes, financial performance, productivity, and Continuous Performance Improvement. Participate in work to maintain regulatory standard requirements at the State, Federal, and Joint Commission level
Support strategic and operational planning and the development of new programs and processes directed at increasing market share, improving patient outcomes, and enhancing financial results
In support of strategic initiatives, develop utilization and financial models to aid leadership in the decision-making process
In partnership with operational leadership develop project activation plans and assist in the successful implementation of strategic initiatives
Represent and demonstrate a commitment to excellence in Customer Service and Patient Satisfaction. Identify opportunities to improve services, make recommendations, and implement actions. Participate in organizational service excellence initiatives
Embrace and consistently demonstrate Nemours Core Values. Create and support an environment that fosters teamwork, respect, cooperation, accountability, and trust
Performs other duties as required or assigned
Qualification
Required
Bachelor's degree required
Minimum of 3 years of experience in a project management, accounting/finance, or data analysis role, preferably in healthcare
Successful track record in fiscal performance leadership, process improvement, and meeting established goals and benchmarks
Prior experience with budget development, financial forecasting, assessment of cost effectiveness of systems, people, space planning and personnel management
Demonstrated success with applying performance improvement methodologies, project team facilitation and/or system development applications
Proven track record of working collaboratively with physicians and executive administration in a healthcare environment
Preferred
Master's degree strongly preferred
Company
Nemours Children's Health
Nemours Children's Health is committed to improving the health of children.
5001-10000 employees
H1B Sponsorship
Nemours Children's Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$10.5MKey Investors
National Institutes of Health
2021-09-21Grant· $10.5M
Leadership Team
Mark Mumford
EVP, Chief Operating Officer, Nemours Children's Health
Kevin Haynes
Chief Privacy Officer
Recent News
2025-12-02
Company data provided by crunchbase