Cooper University Health Care · 11 hours ago
MANAGER PROGRAM
Camden, NJ
Full-time
Onsite
Entry, Mid Level
2+ years expCooper University Health Care is committed to providing extraordinary health care through a dedicated team. The Manager Program will liaise with various departments to lead initiatives, manage scheduling, and oversee patient complaint investigations.
Health CareInnovation Management
Responsibilities
Liase with Primary Care and Behavioral Health Division Heads/Department Chairs, physician leaders, Ambulatory Operations, and Access Center staff and others to lead the rollout of corporate and institute initiatives (ex: nontraditional hours, PTO notification process, processes to ensure acceptable patient wait times, etc.)
Create provider templates within Epic, and evaluate (and implement when appropriate) provider and office level schedule changes
Monitor metrics related to provider scheduling and office volume
Oversee patient complaint investigations
Support onboarding and offboarding of providers within PC and BH
Manage special projects as needed
Qualification
Required
2 - 3 years' experience in community-based program planning/management, organization administration, or related work
Knowledge, experience and success in managing projects involving multiple stakeholders
Demonstrated ability to effectively diagnose, isolate, and resolve complex problems pertaining to business operations, organization development, customer satisfaction, and change management
Excellent organizational and interpersonal skills are required; strong oral/written communication skills, including diplomacy and the ability to work with all disciplines, levels, and backgrounds, is also a must
Exceptional strength in strategic thinking, analysis and problem solving, organizational leadership, collaboration, and a results-oriented vision and focus
Strong analytical skills, and experience with performance improvement methodologies and data-driven decision-making
Ability to direct and manage multiple priorities, utilize effective
Preferred
Bachelor's degree in public health, Public Administration, Public Policy or related field preferred
Benefits
Health
Dental
Vision
Life
Disability
Retirement
Company
Cooper University Health Care
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system.
Founded in 1887Camden, New Jersey, USA
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.1MKey Investors
Foundation For Health Advancement
2023-08-14Grant· $0.1M
Leadership Team
Anthony Mazzarelli
Co-President / Chief Executive Officer
Brian Reilly
Chief Financial Officer
Recent News
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