The Law Offices of Juliet Cohen, P.C. · 22 hours ago
Client Services Receptionist
Queens, NY
Full-time
Onsite
New Grad, Entry Level
$55K/yr - $60K/yrThe Law Offices of Juliet Cohen, P.C. is a distinguished Estate Planning & Elder Law firm known for its personalized, high-quality legal services and client-centered approach. The Client Services Receptionist serves as the first point of contact for clients, managing front desk operations and supporting attorneys with administrative tasks to ensure a welcoming and organized experience.
Law Practice
Responsibilities
Greet clients and visitors warmly and professionally upon arrival, ensuring a positive first impression
Answer and route incoming phone calls in a courteous, articulate, and client-focused manner
Assist with scheduling consultations and appointments for attorneys and staff
Provide general information about the firm’s services while refraining from providing legal advice
Manage front desk operations, including visitor flow, phone coverage, and basic administrative tasks
Maintain organized reception and waiting areas to reflect a professional office environment
Accurately document messages, appointment details, and client communications
Support client intake and onboarding processes as needed
Coordinate with attorneys and staff to ensure smooth daily operations
Maintain strict confidentiality and comply with firm policies and data protection standards
Identify recurring client questions or front desk issues and communicate them to management
Qualification
Required
Previous experience in a receptionist, front desk, client services, or customer-facing role (legal or professional services preferred)
Excellent verbal and written communication skills with a polished, professional demeanor
Strong interpersonal skills with a client-first mindset and high emotional intelligence
Exceptional organizational skills and attention to detail
Ability to multitask and remain calm in a fast-paced office environment
Comfort handling sensitive client matters with discretion and professionalism
Proficiency with basic office technology, including phone systems, scheduling software, and Microsoft Office or Google Workspace
Preferred
Prior experience in a law firm, estate planning practice, or professional services office is a strong plus
Company
The Law Offices of Juliet Cohen, P.C.
The Law Offices of Juliet Cohen, P.C. is an Estate Planning & Elder Law Office. Attorney Juliet Cohen, Esq.
Founded in 2013
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase