CareGivers of America · 1 day ago
Business Development Account Manager - Medicare Home Health - Palm Beach and Broward County
Delray Beach, FL
Full-time
Onsite
Entry Level
1+ years expCareGivers of America provides in-home caregiving services to ensure comfort and safety for individuals in need. The Business Development Account Manager will be responsible for building relationships within the community, promoting home health services, and facilitating referrals to expand the agency's client base.
Health Care
Responsibilities
Develop and nurture relationships with healthcare professionals and key stakeholders representing our target community group to cultivate relationships and partnerships that advance our footprint with both Registry and Medicare Agencies
Collaborate with the Client Experience Specialist team to engulf CGA into communities within our assigned region(s). Identify opportunities to participate in community events, health fairs, and educational seminars to raise awareness of home health services that directly serve our target client. Represent the nurse registries and agencies at networking events, conferences, and professional associations to expand its presence and visibility in the community
Meet quarterly targets for touchpoints, referrals and/or revenue as set by leadership
Follow up with referral sources, clients to ensure satisfaction, address concerns, and maintain positive relationships
Stay informed about industry trends, best practices, and emerging technologies in home health care and community outreach. Participate in training programs, conferences, and continuing education opportunities to enhance knowledge and skills with the consent of the VP of Sales
Ensure compliance with applicable laws, regulations, and industry standards governing home health agencies/nurse registry and healthcare marketing practices. Adhere to HIPAA regulations and always maintain confidentiality of patient information. Ensure compliance with Stark Law regulations, which prohibit certain referrals and financial arrangements between healthcare providers
Perform other duties and responsibilities as assigned
Qualification
Required
Bachelor's degree in Business Administration, Marketing, Communications, or a related field
A minimum of 1 year of proven experience in account management, sales, or customer service roles with a current book of business to access
Clear verbal and written communication with clients, caregivers, and staff
Keeps information private and always acts professionally
Friendly and helpful, building good relationships with others
Solid interpersonal and communication skills, both verbal and written
Excellent organizational and time-management abilities
Proficiency with CRM-related software i.e., CareFunnel/Matrix software and Microsoft Office Suite
Ability to analyze data and generate actionable insights
Problem-solving mindset and proactive approach to client needs
Team player with a collaborative attitude
Can adjust to schedule changes and is willing to be on-call
This position requires 100% travel to and participation in community marketing events, and other activities that advance lead generation
Reliable transportation is required for fulfilling the responsibilities of the role and may involve occasional evening or weekend work
Positivity and a commitment to operational excellence, and a willingness to work cross-functionally is critical to ensure each client experiences 'best in home care services' each day
This position is designated as an in-person role
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
CareGivers of America
Since 1992, CareGivers of America has worked with South Florida families, guardians, insurance companies, case managers, social workers, physicians and administrators in hospitals, clinics, nursing homes and other facilities to provide a caring team dedicated to excellence in home health services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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