Northrop Grumman · 1 day ago
PC Network Support Technician 2/3 - Secret - R10221698
Melbourne, FL
Full-time
Onsite
Entry, Mid Level
$44K/yr - $74K/yr
2+ years expNorthrop Grumman is a leader in technological advancements, seeking a Desktop PC Technician to join their Classified Solutions team in Melbourne, FL. The role involves providing technical support for computers and networks, ensuring customer satisfaction, and adhering to security regulations in a classified environment.
AerospaceData IntegrationManufacturingRemote SensingSecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, related PC software, telephones, cables, and connectors. Performs basic PC configurations
Completes paperwork and other tasks needed to satisfy Security requirements. Follows all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Works with Security to remediate classified data spillage incidents
Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies
Spends significant portions of the day away from the desk supporting users and moving equipment
Exhibits good communication skills, an energetic approach, and patience with customers
Lift up to 40 pounds
Must be willing to work a flexible work schedule that may include extended shifts, holidays, and weekends as needed
Qualification
Required
High School diploma (or equivalent) and 2 years of relevant experience; OR an Associate's degree and 0 years of relevant experience is required
Must have a DOD 8140 security certification (examples: Security+ CE or greater)
Candidates must have a current DOD Secret level security clearance (at a minimum) with the ability to obtain and maintain a DOD Top Secret clearance in order to be considered
Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of employment
Experience providing technical support to large user populations in a secure environment
Experience with Microsoft products such as Windows 10/11, Office, and Windows-based software
High School diploma (or equivalent) and 4 years of relevant experience; OR an Associate's degree and 2 years of relevant experience is required
Must have a DOD 8140 security certification (examples: Security+ CE or greater)
Candidates must have a current DOD Secret level security clearance (at a minimum) with the ability to obtain and maintain a DOD Top Secret clearance in order to be considered
Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of employment
Experience providing technical support to large user populations in a secure environment
Experience with Microsoft products such as Windows 10/11, Office, and Windows-based software
Preferred
Associate's degree
Active DOD Top Secret, TS/SCI, or SAP/SAR access is preferred
1 years of experience with IT related hardware in a classified environment
Microsoft Certifications (MCP, MCSE or MCSA) a plus
Proficiency in remote administration and troubleshooting of desktop PCs, SCCM, PowerShell
Experience with thin clients
Experience in Active Directory configuring user and computer accounts
Cross-platform experience (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)
Experience supporting VMware VDI (Virtual Desktop Infrastructure)
Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking
Benefits
Exceptional benefits/healthcare
401k matching program
Overtime
Shift differential
Discretionary bonus
Health insurance coverage
Life and disability insurance
Savings plan
Company paid holidays
Paid time off (PTO) for vacation and/or personal business
Company
Northrop Grumman
Northrop Grumman is an aerospace, defense and security company that provides training and satellite ground network communications software.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.7BKey Investors
U.S. Department of DefenseNASA
2025-05-27Post Ipo Debt· $1B
2024-01-29Post Ipo Debt· $2.5B
2023-12-20Grant· $72M
Leadership Team
Tom Wilson
Corporate Vice President, Enterprise Business Development
Jeffrey Worsham
Chief Product Owner - Advanced Technology Development
Recent News
Company data provided by crunchbase