PrePass · 20 hours ago
CFS Business Analyst
Phoenix, AZ
Full-time
Hybrid
Entry, Mid Level
2+ years expPrePass is North America's most trusted weigh station bypass and toll management platform, transforming how the transportation industry operates. The Customer Financial Services (CFS) Business Analyst is responsible for delivering standardized reporting and analytics that support data-driven decisions across Credit, Billing, and Collections.
Non ProfitPublic Safety
Responsibilities
Prepare, maintain, and distribute recurring Credit, Collections, and Accounts Receivable reports, dashboards, and scorecards
Perform trend, variance, aging, and delinquency analysis, summarizing actionable insights for leadership
Track payment activity, write-offs, recoveries, and historical trends to support forecasting and planning
Respond to routine and moderately complex ad hoc reporting requests
Execute daily morning collections protocols within the billing system, including review of account status, verification of system generated actions, and escalation of exceptions
Produce standardized reporting on agency placements, recoveries, recalls, balances, and recovery rates
Track balances placed, dollars recovered, recovery rates, and placement volumes using established metrics
Analyze and compare agency performance using defined KPIs
Reconcile agency recovery files to internal AR records and escalate discrepancies as needed
Calculate, validate, and maintain Credit & Collections KPIs across all reporting outputs
Ensure consistent KPI definitions, metric application, and data integrity across reports
Perform data validation prior to distribution
Maintain data dictionaries, metric definitions, reporting documentation, and SOPs
Support audits and control reviews by providing documented reports and reconciliations
Partner with BI, Finance Transformation, and Infrastructure teams to support reporting and analytics needs
Collaborate with teams supporting Celonis, Kansys, and Five9 to ensure data accuracy and reporting reliability
Identify, document, and escalate system or data issues impacting Credit & Collections reporting
Support testing and validation of system or data changes prior to inclusion in reporting
Qualification
Required
Bachelor's degree in finance, Accounting, Business Analytics, Data Analytics, or related fields
2-5+ years of experience in reporting, analytics, finance operations, or business analysis
Experience supporting accounts receivable, credit, or collections reporting
Advanced proficiency in Microsoft Excel (pivot tables, formulas, lookups)
Strong attention to detail, data accuracy, and documentation
Preferred
Experience in transportation, tolling, or subscription-based billing environments
Experience with BI tools such as Power BI
Experience with Five9 reporting
Familiarity with shared services or finance operations environments
Benefits
Robust benefit package that includes medical, dental, and vision that start on date of hire.
Paid Time Off, to include vacation, sick, holidays, and floating holidays.
Paid parental leave.
401(k) plan with employer match.
Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
Tuition Reimbursement Program.
Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
Employee Assistance Program (available at no cost to you).
Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees.
Community Give-Back initiatives.
Culture that focuses on employee development initiatives.
Company-wide bonus and commission plans
Company
PrePass
PrePass is a non-profit public/private partnership dedicated to advancing the safety & efficiency of the commercial transportation industry.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Clayborne Beers
Chief Operating Officer
Brennen Carson
Chief Revenue Officer (CRO)
Recent News
2025-09-04
Company data provided by crunchbase