Michigan Medicine · 20 hours ago
Laboratory Technician
Michigan Medicine is one of the largest health care complexes in the world, dedicated to improving the health of patients and communities through education, patient care, and research. The Laboratory Technician role involves providing clerical support, managing specimen processing, and operating laboratory instruments to ensure accurate testing and contribute to patient care.
EducationHealth CareMedical
Responsibilities
Provide Clerical/Administrative Support
Answer phone calls, monitor call list, make critical value calls, report results, and document calls, as needed
Scan documents (scan requisitions and worksheets); organize and file test reports and documents, file slides
Identify and correct incorrect orders and specimen issues, which include duplicate tests, missing or incorrect samples, missing information, and unacceptable specimens
Communicate effectively with lab staff, clinicians, and other customers to meet customer service expectations and maintain patient confidentiality
Manage inventory, unpack shipments, stock lab supplies, and reconcile invoices
Monitor and maintain standing purchase orders with vendors for regularly occurring expenses to support operational needs
Accessioning, Specimen Processing and Distribution
Accession and process samples with accuracy which includes specimen receiving, centrifuging, aliquoting, and evaluating specimens for suitability of testing
Prioritize and accurately distribute patient samples within the laboratory consistent with quality assurance goals
Access and navigate the Pathology Document Control System, Hospital Information System (HIS), and Laboratory Information System (LIS) to accession patient specimens, requesting additional information from appropriate resources
Assist in problem solving (duplicate tests, missing samples, incorrect samples, and missing information); call on unacceptable specimens (clotted, hemolyzed, wrong container etc.)
Work with other laboratory personnel to process patient casework with optimal efficiency and accuracy (e.g. basic sample preparation and setup of assays or loading automation lines)
Assist medical staff by attending procedures (bone marrows procedures, interoperative surgery), as required
Laboratory Support / Maintain and Operate Instruments for Waived and Moderate Complexity Testing Instruments
Perform and document daily maintenance as specified in instrument procedures
Analyze patient samples as specified in the instrument procedures
Enter test results into laboratory databases
Ensure continuous operation by monitoring the status of reagents, parts, and supplies
Monitor error codes and perform troubleshooting. Document problems, action taken and outcomes in instrument logbooks
Perform general lab upkeep such as cleaning, removing trash, washing/sterilizing lab ware dishes, taking and recording temperatures, refrigerator and freezer maintenance, handling biohazard and chemical waste Assist with media and reagent preparation
Maintain work area in a well-stocked, clean condition
Perform Testing for Waived and Moderate Complexity Tests
Perform and document quality control and proficiency testing for waived and moderate complexity tests. Act on out-of-range quality control values
Perform waived and moderate complexity testing
Analyze patient samples and report test results consistent with accuracy and quality assurance goals of the laboratory
Report test results for waived and moderate complexity testing into laboratory databases
Other Duties
Fulfill departmental continuing education, as required
Provides instructions in laboratory technique, instrumentation, and application of procedures to students and new employees
Maintain competencies for all assigned sections
Other duties as assigned
Receive, unpack, inspect, and deliver blood products into inventory
Blood Product Management
Return empty boxes to storage area and request box pickups from blood suppliers as needed
Label and organize blood product segments for storage
Prepare blood product segments for unit retype testing
Perform satellite blood refrigerator rounds
Laboratory Testing and Equipment Support
Perform and document assigned maintenance as needed
Qualification
Required
High school diploma or equivalent
Requires frequent standing, walking, sitting and hand pipetting for long periods of time and the ability to lift up to 40lbs
Requires extensive walking, regularly up to 5 miles or more per shift as part of routine duties
Preferred
A bachelor's or associate degree with equivalent experience preferred
Reasonable knowledge of the methods, materials and equipment used in laboratory activities is desirable
Previous experience in performance of standard laboratory procedures is highly desirable
Benefits
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Company
Michigan Medicine
Michigan Medicine is a health care system and academic medical center that provides medical education and more. It is a sub-organization of University of Maichigan.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-12-11
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