Mortgage Processing Team Lead jobs in United States
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Asset Based Lending · 3 days ago

Mortgage Processing Team Lead

Asset Based Lending, LLC is one of the nation’s leading Hard Money Lenders, providing fast bridge financing for real estate investors. The Mortgage Processing Team Lead is responsible for managing the loan processing team, ensuring efficient and compliant processing of loans while maintaining high-quality documentation and exceptional customer service.

LendingReal EstateService Industry
Hiring Manager
Christa Raspante
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Responsibilities

Proactively manage the team's workflow and pipeline to consistently meet or exceed the targeted 30-day average team turn-time from processing stage to CTC
Daily pipeline reviews: Review team pipelines daily to ensure TOE date is being adhered to
Bottleneck Resolution: The Lead is responsible for identifying bottlenecks, process gaps, or training needs that impede flow. This includes immediately reallocating resources or escalating complex file issues to underwriting or management to prevent delays
Elevate the overall quality of loans submitted for final underwriting to ensure immediate clearance by underwriting and diligence teams, specifically targeting a significant reduction in processing defects
The Team Lead will execute strategy to reduce the overall monthly defect rate
Train CAs on all policy changes and updates
Monitor file assignments for accuracy and equal file distribution
Assign/reassign PODs as needed
Drive the team's performance to ensure that 90% or more of all initially submitted loan files receive an "A" (no defects) or "B" (minor, non-material defects) grade from diligence review
Conduct a root-cause analysis on all "C" or "D" graded files, monthly. Use this data to create and deliver individualized coaching and targeted training
The Lead will conduct weekly spot-checks on a minimum of 5 active files to verify compliance integrity before final underwriting submission
Assist with unit & volume goal settings
Assist with technology changes, updates or new processes
Conduct structured meetings with each direct report to review performance and provide constructive feedback as needed
Conduct monthly 1:1 meetings and yearly 360 reviews
Implement a consistent system for recognizing high performance and success, promoting a positive team culture
Be part of the interview process and personally conduct the initial training for all new DSCR processors
Rotation of topics based on defects, process changes and/or internal feedback on processor
Preform write ups and handle base level disciplinary action
Establish and maintain professional working relationships with Leads/managers in underwriting, sales, closing, diligence, servicing/payoffs, and legal
Serve as the first point for all DSCR-related issues from internal departments
Keep accurate accounts of weekly projections and provide reasons for pushed loans
Provide findings of weekly team spot checks reviewing:
Ensure follow ups to borrower & third party vendors meet our SLAs
Report collective increase/decrease
Monitor emails from diligence to ensure processors are adhering to the 10 day turnaround time for missing conditions
Continue generating defect reports highlighting:
Include analysis of C & D graded files
Processor Monthly recap:
Areas of opportunity
General observation or any concerns

Qualification

Pipeline ManagementQuality AssuranceTeam LeadershipCompliance VerificationCoachingTrainingStakeholder CommunicationPerformance ManagementReporting SkillsProblem Solving

Required

Proven experience in mortgage processing or a related field
Strong leadership skills with the ability to coach and mentor team members
Excellent communication skills for stakeholder management
Ability to analyze data and generate reports
Experience in managing workflows and pipelines effectively
Knowledge of compliance and quality assurance in mortgage processing
Ability to identify bottlenecks and implement solutions
Experience in training and developing team members
Strong organizational skills and attention to detail
Ability to work under pressure and meet deadlines

Company

Asset Based Lending

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Asset Based Lending is a hard money lender to local real estate investors.

Funding

Current Stage
Growth Stage
Total Funding
$175M
2024-11-04Debt Financing· $175M

Leadership Team

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Kevin Rodman
Chief Executive Officer
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Adam Cohen
Chief Operating Officer
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Company data provided by crunchbase