MindSource · 21 hours ago
ServiceNow Technical Architect
Sunnyvale, CA
Contract
Onsite
Senior Level, Lead/Staff
$70/hr - $80/hr
12+ years expMindSource is seeking an experienced ServiceNow Technical Architect to support clients in migrating multiple custom-built enterprise applications to the ServiceNow platform. The role involves leading solution discussions, assessing migration feasibility, and proposing value-based solutions across various domains.
Information ServicesInformation TechnologySoftware
Hiring Manager
Aravinda Kumar
Responsibilities
Lead technical and discovery workshops with functional and technical stakeholders to understand business objectives and existing custom app functionalities
Identify ServiceNow platform modules and capabilities that best align with the client's custom apps and business processes
Develop solution and technical blueprints, fit-gap analyses, and migration approaches to rationalize legacy/custom apps into ServiceNow
Present ServiceNow solution options, architecture, and value propositions to business and IT executives
Collaborate with architects to define high-level technical architecture, data models, and integration patterns with Google's enterprise ecosystem (e.g., Identity, Cloud, and Analytics platforms)
Define migration and modernization frameworks leveraging ServiceNow capabilities such as Flow Designer, IntegrationHub, App Engine Studio, and Automation Engine
Recommend strategies for reusability, scalability, and performance optimization
Support the creation of solution proposals, effort estimates, implementation roadmaps, and business cases for migrating multiple apps to ServiceNow
Collaborate with delivery and COE teams to define phased implementation plans and value realization models
Serve as the primary SME for the ServiceNow migration program, guiding both client and internal teams on platform best practices and governance
Contribute to ServiceNow solution accelerators, reference architectures, and reusable migration templates
Advise on licensing, instance strategy, and performance testing considerations
Qualification
Required
12+ years of overall experience in ServiceNow ecosystem, architecture, consulting roles
Proven experience in ServiceNow migration or modernization projects, especially from legacy or custom applications
Strong understanding of multiple ServiceNow product lines: Core Platform (CMDB, Flow Designer, IntegrationHub), CSM, FSM, WSD, SPM/PPM, Knowledge, and App Engine Studio
Ability to perform functional and technical mapping from existing apps to ServiceNow capabilities
Presales acumen — ability to design and articulate compelling solution narratives, ROI, and architecture decks
Excellent client-facing, presentation, and communication skills
Experience working in large-scale enterprise or hyperscaler environments is highly desirable
Preferred
ServiceNow Certified System Administrator (CSA) – mandatory
ServiceNow Certified Implementation Specialist (CIS) certifications in at least two modules (e.g., HRSD, CSM, SPM, App Engine)
ServiceNow Certified Application Developer (CAD) preferred
Background in consulting or presales roles for large digital transformation programs
Company
MindSource
MindSource has delivered software solutions for over two decades to many hundreds of Silicon Valley companies.
201-500 employees
H1B Sponsorship
MindSource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Gabriel Meza
CFO - VP of HR
Michael A. O'Rourke
Partner
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