ServiceNow Technical Architect jobs in United States
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MindSource · 16 hours ago

ServiceNow Technical Architect

MindSource is seeking an experienced ServiceNow Technical Architect to support clients in migrating multiple custom-built enterprise applications to the ServiceNow platform. The role involves leading solution discussions, assessing migration feasibility, and proposing value-based solutions across various domains.

Information ServicesInformation TechnologySoftware
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H1B Sponsor Likelynote
Hiring Manager
Aravinda Kumar
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Responsibilities

Lead technical and discovery workshops with functional and technical stakeholders to understand business objectives and existing custom app functionalities
Identify ServiceNow platform modules and capabilities that best align with the client's custom apps and business processes
Develop solution and technical blueprints, fit-gap analyses, and migration approaches to rationalize legacy/custom apps into ServiceNow
Present ServiceNow solution options, architecture, and value propositions to business and IT executives
Collaborate with architects to define high-level technical architecture, data models, and integration patterns with Google's enterprise ecosystem (e.g., Identity, Cloud, and Analytics platforms)
Define migration and modernization frameworks leveraging ServiceNow capabilities such as Flow Designer, IntegrationHub, App Engine Studio, and Automation Engine
Recommend strategies for reusability, scalability, and performance optimization
Support the creation of solution proposals, effort estimates, implementation roadmaps, and business cases for migrating multiple apps to ServiceNow
Collaborate with delivery and COE teams to define phased implementation plans and value realization models
Serve as the primary SME for the ServiceNow migration program, guiding both client and internal teams on platform best practices and governance
Contribute to ServiceNow solution accelerators, reference architectures, and reusable migration templates
Advise on licensing, instance strategy, and performance testing considerations

Qualification

ServiceNow architectureServiceNow migrationServiceNow product linesPresales solutioningClient engagementTechnical blueprintsConsulting experiencePerformance optimizationLicensing strategyCommunication skillsPresentation skillsTeam collaboration

Required

12+ years of overall experience in ServiceNow ecosystem, architecture, consulting roles
Proven experience in ServiceNow migration or modernization projects, especially from legacy or custom applications
Strong understanding of multiple ServiceNow product lines: Core Platform (CMDB, Flow Designer, IntegrationHub), CSM, FSM, WSD, SPM/PPM, Knowledge, and App Engine Studio
Ability to perform functional and technical mapping from existing apps to ServiceNow capabilities
Presales acumen — ability to design and articulate compelling solution narratives, ROI, and architecture decks
Excellent client-facing, presentation, and communication skills
Experience working in large-scale enterprise or hyperscaler environments is highly desirable

Preferred

ServiceNow Certified System Administrator (CSA) – mandatory
ServiceNow Certified Implementation Specialist (CIS) certifications in at least two modules (e.g., HRSD, CSM, SPM, App Engine)
ServiceNow Certified Application Developer (CAD) preferred
Background in consulting or presales roles for large digital transformation programs

Company

MindSource

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MindSource has delivered software solutions for over two decades to many hundreds of Silicon Valley companies.

H1B Sponsorship

MindSource has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Gabriel Meza
CFO - VP of HR
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Michael A. O'Rourke
Partner
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Company data provided by crunchbase