Ultimate Staffing · 1 day ago
Administrative Support Specialist
Ultimate Staffing's Baltimore-based client is seeking an Administrative Support Specialist to provide front desk coverage and administrative support for donor services. This role is ideal for someone who is personable, detail-oriented, and comfortable working with CRM databases in a professional office environment.
Responsibilities
Provide front desk coverage, including greeting visitors and answering incoming calls
Monitor and respond to emails in the shared inbox
Coordinate visitor access with staff and building security
Prepare donor gift acknowledgments, including letters and mail merges
Enter and update donor records in the CRM system
Accurately process donor gifts
Support the administration of the tribute gift card program
Qualification
Required
3-5 years of CRM database experience
Proficiency in Microsoft Word
Strong attention to detail and accuracy
Personable, patient, compassionate, and professional
Able to take ownership of tasks and work independently
Excellent communication and customer service skills
Preferred
Experience working with multiple databases