OSU-OKC · 2 days ago
Testing Coordinator - Testing & Assessment
Oklahoma City, OK
Full-time
Onsite
Mid Level
$16.70/hr - $17.37/hr
3+ years expOSU-Oklahoma City is seeking a Testing Coordinator responsible for assisting the Manager of Testing & Assessment in implementing testing policies and coordinating exam activities. The role involves maintaining exam security, training personnel, and ensuring a supportive testing environment for all test takers.
Higher Education
Responsibilities
Obtain/maintain certifications for test administration and proctoring
Assist the Manager of Assessment & Testing in ensuring uniform implementation of proper testing policies and procedures
Works with manager to assure adequate office/proctor coverage. Must be available to work any testing center hours to include occasional evenings and weekends
Strong, regular, consistent attendance
Coordinate and assist in the preparation of various exams, processing exams, emails, and voicemails
Coordinate proctors and the administration of various types of exams, strictly adhering to guidelines set by faculty and/or other testing organizations
Support Testing Specialists with exam issues and trouble shoot day to day issues with exams and technology
Assist in training test center personnel
Assist with special projects as assigned
Maintains a testing and office environment that is friendly and supportive of all test takers/staff
Maintains exam security and integrity of the testing environment
Communicate with manager any irregularities with exams, testers and/or staff
With a high degree of accuracy, assist with data entry of test scores and placement messaging, scanning, faxing, emailing, filing, and mailing of various records
Assist in updating and maintaining an adequate inventory of testing forms, flyers, and brochures. Assist in updating the testing center's webpage, manuals and the preparation of reports
Responsible for maintaining a neat and tidy testing area; responsible for weekly cleaning/disinfecting test room tables, computer stations, and computers
Complete all mandatory training and two professional developments per year
Performs other duties as assigned
Qualification
Required
Bachelor's Degree or a combination of education and experience in higher education, especially in areas related to testing
Eligible to deliver all exams
Experience working in a fast-paced and customer service rich environment
Experience working in both collaborative/team environments and in positions that require individualized work with minimal supervision
Minimum of three years progressively responsible work experience in a related field or line of work
A minimum of 6 months-1 year of data entry experience
Ability to read and interpret complex written records such as regulations and instructional materials
Ability to communicate diplomatically, clearly and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately
Exhibit a positive example with professional judgment and behavior, and problem solving and interpersonal skills
Strong coordination and organizational skills, attention to detail and willingness to learn
Ability to work independently and a part of an interdependent team
Ability to train and direct others
Dedication to work assignments and exceptional quality of work
Accurate typing/data entry skills and demonstrated ability to work with attention to detail
Ability to perform basic math functions
Very strong experience working with office technologies including but not limited to: office computers, scanners, internet, Microsoft Office (Word, Excel, Outlook, Publisher) and Adobe
Ability to troubleshoot technical problems and communicate with IT and tech support with testing companies
Must be adaptable to perform in a high-paced and dynamic environment under moderate levels of stress, imposed by frequent deadlines, peak workloads and public/student contact
Strong interpersonal skills and sensitivity to a multicultural environment in an effort to work and communicate effectively with all students, faculty, staff and test vendor partners
Receptive to professional and personal development
Passion for assisting students with educational endeavors and representing the OSU brand with positivity and professionalism
Strong working knowledge of the Family Educational Rights and Privacy Act (FERPA)
Preferred
Previous testing experience in a higher-educational setting
Knowledge of various testing programs, i.e. Pearson VUE, CLEP, ACCUPLACER, ACT, TEAS, etc
Company
OSU-OKC
OSU–Oklahoma City develops and delivers collegiate level career and transfer educational programs, professional development and support services which prepare individuals to live and work in an increasingly technological and global community.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase