EssilorLuxottica · 14 hours ago
EyeCare - Workforce Planning Manager
Boston, MA
Full-time
Onsite
Senior Level
5+ years expEssilorLuxottica is a global leader in the design, manufacture, and distribution of eyewear products. The Workforce Planning Manager is responsible for the workforce planning of doctors, including labor scheduling, forecasting, and process improvements for onboarding and technology setup.
EyewearHealth CareProduct Design
Responsibilities
Lead decision-making related to employed doctor scheduling, related technology, doctor onboarding process improvement & process documentation
Own the accuracy and effectiveness of employed doctor scheduling including hours forecast, predictability, and timely resolution of open schedules
Investigate, analyze, and update monthly sales and labor forecasts
Identify, measure, and revise labor standards to identify sales growth opportunities
Manage prioritization process with all brand leaders and Eye Care Directors to ensure accuracy of store needs & critical location alignment
Create trusting relationships with leadership team, internal & external stakeholders as well as ODs, MODs, and Regional EyeCare Directors
Lead team to analyze results/issues, identify trends/variances, determine root-cause and quantify potential impacts to overall plans
Oversee and create OD work schedules & PTO records for assigned markets
Respond quickly to unplanned situations that result in open schedule gaps; being available evenings and weekends if necessary
Create & streamline onboarding process that is scalable across LRNA and globally
Partner with OD recruiting team to secure the right doctor talent for interviewing and conference hosting events
Develop methodology & functionality to automate and streamline e-Scheduling while identifying opportunities for process improvement
Develop methodologies/functionality to automate/streamline reporting
Provide support for special projects as assigned
Perform ad hoc operational analyses
Qualification
Required
Bachelor's Degree in business or related field
5+ years' data analysis and/or statistical experience
3+ years' experience in business analysis or workforce planning environment
Strong self-starter able to manage multiple competing priorities
Strong communication skills and customer-service focus
Strong organizational/time management skills
Strong relationship building skills
Project management experience
Computer and word processing proficiency (Microsoft Office programs), with advanced knowledge & expertise in Excel
Business Analysis experience, making operational recommendations or return on investment analysis
Ability to assimilate disparate information, construct hypotheses and formulate recommendations
Demonstrated problem solving abilities
Available nights and weekends, as needed
Preferred
WFM application or Business Objects and Access experience
Vendor management experience
Company
EssilorLuxottica
EssilorLuxottica is an ophthalmic company that specializes in the design, manufacture, and marketing of eyewear products.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.87BKey Investors
Meta
2025-07-08Post Ipo Equity· $3.52B
2025-06-03Post Ipo Debt· $1.14B
2024-08-29Post Ipo Debt· $2.22B
Leadership Team
Juliana Chua
Head | Digital Innovation (Global SSC)
Olivier Bardot
Head of IT Shared Services Centers for Enterprise Applications
Recent News
2026-01-24
2026-01-24
Company data provided by crunchbase