USAJOBS · 1 day ago
MWR Operations Assistant (Catering)
USAJOBS is seeking an MWR Operations Assistant in the Food and Beverage Division of the Morale, Welfare and Recreation Department. The primary purpose of this role is to coordinate catering functions, ensuring timely preparation, service, and breakdown of events according to contractual arrangements.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
Responsibilities
Responsible for the operation of catering functions requiring food and/or beverage service. Analyzes the requirements of the occasion and determines suitable types of service to be provided. Prepares the facility as contracted. Make arrangements for rental equipment as needed. Schedules and assists catering service personnel in room arrangement, table setting including Buffet and Hors D'oeuvres and overall club cleanliness
Coordinates work and services required between catering and food preparation areas prior to and during the event. Makes a thorough inspection of the facility prior to the scheduled event to ensure all contractual arrangements are met. Monitors and assists with functions in progress to ensure that the service provided are efficient, courteous and correct. Receives complaints, suggestions and reports of various problems from the host or hostess of the affair. The incumbent will attempt to resolve issues and provide input and recommendations to management upon completion of the event to improve future events
Ensures that the facility and the equipment used is cleared, cleaned and returned to the proper storage area upon completion of the event. Assures that all equipment is maintained in proper working condition and that all safety regulations pertaining to equipment is followed
Maintains up to date inventory control on all equipment, such as tables, chairs, linens, glasses, etc. Initiates purchase requests as needed for managers' signature
The incumbent provides direction to catering wait staff assigned to work event. Provides training in proper serving methods, table settings, customer relations, protocol requirements and special procedures for visiting dignitaries. The incumbent provides input for disciplinary actions. Ensures that all personnel comply with fire, safety, sanitation, and customer service and security regulations
Prepares and completes DAR for any monies taken in during and after catered event. Prepares required reports and records, following established policies and procedures. Assist with administrative duties as needed, such as answering telephones, answering customers' questions, referring unusual questions or situation to supervisor
Qualification
Required
Have knowledge and skill in setting up and organizing catered functions that will satisfy the customer and stimulate return business
Knowledge of military club operations, regulations and techniques pertaining to private parties
Skill to communicate effectively and the tact to deal capably and diplomatically with superiors, peers, subordinates and customers
Knowledge of basic arithmetic and cash handling procedures. Attend MWR Cash Handling Training with in the first 30 days of employment
Ability to operate office machines such as copy machines, PC Computer, and calculators
Knowledge of military protocol, proper etiquette, social graces and customs
Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
Current Stage
Late StageRecent News
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