ProSync Technology Group, LLC · 4 hours ago
System Administrator II
ProSync Technology Group, LLC is an award-winning Defense Contracting company with a strong military heritage. They are seeking a highly skilled System Administrator II to support the implementation, troubleshooting, and maintenance of IT systems, while managing IT system infrastructure and resolving problems related to client/server/storage/network devices.
Information TechnologySecuritySoftware
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Qualification
Required
An Active Top Secret SCI with Fullscope Polygraph is required to be considered for this position
Ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required
A Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a degree
Need to possess an active IAT-II cert or higher (i.e., Security+, CCNA-Security, GICSP, SSCP, etc.)
Benefits
Bonuses that are awarded quarterly to our employees
Comprehensive Health Benefits package
401K Retirement plan
Employee assistance program
Company-sponsored continuing education program
Generous Paid Time Off
11 paid holidays a year
Flexible work options