IT Systems Administrator Intern jobs in United States
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Vail Systems · 14 hours ago

IT Systems Administrator Intern

positionGreater Chicago Area
timeInternship
remoteHybrid
seniorityIntern
money$25/hr - $25/hr

Vail Systems is a company focused on improving voice interactions for customer support. They are seeking an IT Systems Administrator Intern to assist with troubleshooting and managing IT systems while providing support to staff both in-person and remotely.

Customer ServiceEnterpriseService Industry
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Work & Life Balance
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H1B Sponsor Likelynote

Responsibilities

Review and respond to ticket submissions in Jira
Create and edit how-to & informational wiki articles in Confluence to help reduce the time IT System Admins spend on common, easy-to-fix issues
Continually research up-to-date IT best practices
Participate in knowledge-sharing exercises
Ship, receive, recycle, and document assets using our asset inventory system
Assist with the management of end-user systems utilizing enterprise management solutions
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues (Windows, MacOS, & Linux)

Qualification

LinuxWindowsMacOSOffice 365TroubleshootingComputer hardware knowledgeJiraJAMF ProCommunication skills

Required

Junior or Senior level student currently pursuing a Bachelor's degree in Information Systems, IT, or another related field
Knowledge of Linux, Windows, and MacOS operating systems
Experience with troubleshooting technical issues
Excellent verbal and written communication skills
Knowledge of computer hardware components

Preferred

Proficiency with Office 365
Ability to communicate with end users on a daily basis in a professional, service-oriented IT environment
Computer-related certifications

Company

Vail Systems

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Vail Systems develops, hosts, and licenses customer care and conferencing solutions for service providers and enterprises.
dateFounded in 1991
location
Deerfield, Illinois, USA
people-size51-200 employees
web-link
http://www.vailsys.com/

H1B Sponsorship

Vail Systems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (4)
2023 (6)
2022 (8)
2021 (10)
2020 (6)

Funding

Current Stage
Growth Stage

Leadership Team

J
Jim Whiteley
CEO and Chairman
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B
Beth McGinnis
VP
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Recent News

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Company data provided by crunchbase