CommonSpirit Health · 22 hours ago
IT End User Services Technician
Phoenix, AZ
Full-time
Onsite
Entry, Mid Level
$25.55/hr - $38/hr
2+ years expCommonSpirit Health is one of the nation’s largest nonprofit Catholic healthcare organizations, dedicated to building a healthier future through integrated health services. The IT End User Services Technician will provide technical support to staff, ensuring the smooth operation of their hardware, software, and IT services while demonstrating strong troubleshooting skills and excellent customer service.
Health CareMedicalNon Profit
Responsibilities
Provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity
Performs troubleshooting for moderate to high complex hardware, software and system problems. Acts as subject matter expert for at least one device type
May be assigned to one or more projects as a project team member
Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices
Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity. Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary
Responds to customer requests received via the Service Management application. Fulfills requests of moderate to high complexity. Interacts with the customers in a courteous and professional manner
Qualification
Required
2-4 years of experience in the service industry
Preferred
Associates degree or technical institute degree, certification of educational course completion
Healthcare experience
Company
CommonSpirit Health
Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.
10001+ employees
H1B Sponsorship
CommonSpirit Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (5)
Funding
Current Stage
Late StageLeadership Team
Wright Lassiter
Chief Executive Officer
Christine Brocato
System VP, Strategic Innovation
Recent News
2026-02-02
2026-01-20
Company data provided by crunchbase