Ford Motor Company · 15 hours ago
Application Administrator
Marshall, MI
Full-time
Hybrid
Entry, Mid Level
$84K/yr - $141K/yr
2+ years expFord Motor Company is a global leader in advanced mobility solutions, and they are seeking a Physical Security Systems Application Administrator. This role is responsible for the stability, configuration, and lifecycle management of enterprise physical security applications and supporting infrastructure, ensuring high availability of critical security operations.
AutomotiveAutonomous VehiclesManufacturingTransportation
No H1B
Responsibilities
Administer and maintain physical security applications and related services (Feenics, Hanwha VMS components, Senstar management platforms, Wavelynx tooling, SAFR administration, ID Producer dependencies as applicable)
Review application/system logs and performance indicators; identify trends and implement corrective actions to improve stability and uptime
Maintain software licensing and entitlement records; coordinate renewals and ensure license compliance
Develop and maintain operational documentation, including runbooks, administrator manuals, and configuration/programming standards
Establish and maintain repeatable procedures for routine tasks (user/device changes, audits, backups where applicable, upgrade validation, troubleshooting steps)
Lead and coordinate integrations with third-party applications and data sources, including: API-based integrations (where supported by system vendors) Custom interfaces and data connections (SQL/ODBC as applicable) Data integrators/automation tools (e.g., Alteryx or equivalent) Coordinate requirements, testing, cutovers, and change documentation with internal stakeholders, vendors, and IT partners
Plan and coordinate firmware/software upgrades across applications and field devices in partnership with vendors and service teams
Validate upgrades in accordance with change management practices (test plans, rollback plans, documentation updates)
Coordinate and perform database audits/cleanups for cardholder records, access permissions, device inventories, and system operator accounts
Identify and remediate data quality issues that affect reporting, alarm routing, and operational reliability
Provide second-level support to service technicians and operations for escalated issues involving: Field hardware and device communications OS/application/client software problems Network-related connectivity issues in coordination with local IT teams (LAN/WAN/Extranet) Support evaluation and testing of emerging technology from supported manufacturers; document results and recommendations
Develop and maintain standardized end-user request processes (SmartSheet and/or SharePoint) for access requests, operator/admin changes, and service intake
Provide backup coverage for Program and Database Integration duties when needed to maintain continuity
Participate in an on-call rotation as required to support critical security system operations (if applicable in your environment)
Qualification
Required
Some College or equivalent combination of relevant education and experience
2+ years of experience in physical security systems administration, access control administration, application support, or IT support in a customer-focused environment
Working knowledge of Windows operating systems, client/server applications, and basic networking (TCP/IP, DNS, DHCP, VLAN concepts)
Demonstrated ability to learn new application interfaces and troubleshoot across software, hardware, and network dependencies
Strong documentation, communication, and incident/problem management skills
Preferred
Familiarity with enterprise physical security systems and concepts across: Electronic access control (Feenics), Video surveillance (Hanwha), Perimeter intrusion detection (Senstar), Credentialing/badge reader ecosystems (Wavelynx), Biometrics (SAFR), Badge production workflows (ID Producer) and badge printers (DASCOM)
Strong diagnostic approach for multi-domain issues (device vs. network vs. application vs. workstation)
Ability to interpret logs/events and translate findings into actionable remediation steps
Comfortable working with vendors and service technicians: reproducing issues, collecting evidence (logs/screenshots/config exports), and validating fixes
Working knowledge of TCP/IP networking and common dependencies (DNS, DHCP, VLANs, firewall rules, ports/services)
Experience supporting Windows-based environments, including permissions, services, drivers, and basic client/server connectivity checks
Strong attention to detail managing cardholder/user records, access groups, device inventories, and audit trails
Understanding of least privilege and the importance of accurate access provisioning/deprovisioning
Ability to create and maintain runbooks, SOPs, device naming standards, commissioning checklists, and troubleshooting guides
Experience building and improving request/intake workflows using SharePoint and/or SmartSheet (forms, approvals, tracking, metrics)
Customer service mindset with calm, clear communication during incidents
Strong prioritization and time management in an operational environment
High integrity and discretion when handling sensitive security information
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Motor Company
We don't just make history -- we make the future.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$16.23BKey Investors
US Department of EnergySoros Fund Management
2025-07-29Post Ipo Debt· $3B
2023-08-17Post Ipo Debt· $4B
2023-06-22Debt Financing· $9.2B
Leadership Team
James Farley
Chief Executive Officer
Efrat Barit
COO
Recent News
2026-02-05
2026-02-05
Company data provided by crunchbase