RxSight, Inc. · 11 hours ago
Clinical Affairs Training Specialist - Australia & New Zealand
Sydney, Australia,NSW,US
Full-time
Onsite
Senior Level
6+ years expRxSight, Inc. is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California, dedicated to revolutionizing cataract surgery. The Clinical Affairs Training Specialist will provide training and support on RxSight products to physicians and staff, ensuring integration and compliance with clinical practices.
BiotechnologyEyewearHealth CareMedical Device
Responsibilities
Train Physicians and staff on RxSight technology and best practices
Proactively partner with customers to support the sales process and ensure LAL is offered to all appropriate patients for the best quality vision
Partner with regional leadership and HQ to implement adoption strategies by identifying training gaps, underutilizing surgeons, and performance trends across territories
Own LAL growth and clinical execution within assigned accounts, tracking real-time performance and addressing barriers to adoption to ensure sustained success
Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding
Ensure staff supporting physicians are fully educated and trained on RxSight technology to full competence, enabling Rapid Adoption of RxSight technology within the customer site
Oversee and manage Customer introduction, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed
Ensure continuous procedure and training adherence for trained staff and physicians by conducting periodic audits of the effectiveness of the Clinical Training program
Assist with customer complaint-handling and management, as applicable
Assist with On-the-Job Training (OJT) of new RxSight clinical applications personnel to ensure training effectiveness and competence to training standards
Provide consistent clinical support to set expectations and properly educate and train customers with regards to patient evaluation/selection, Light Adjustable Lens (LAL) implantation as well as postoperative evaluation and Light Delivery Device (LDD) treatments with a focus on patient safety, customer support and continuous improvement other Clinical Training programs
Provide strategies and feedback for implementing clinical methodology to optimize results of RxSight technology
Assist and/or lead troubleshooting efforts regarding unexpected clinically-relevant incidents; involving other members of the company for support and/or expertise as deemed appropriate
Monitor and update the Training Portal regularly to ensure accurate reflection of customer activity as well as training readiness of each customer site
Provide excellent Customer support for customers assigned within your geographical region as measured by periodic Customer Satisfaction Surveys
Monitor and analyze trends within your specific region and ensure communication to the local Sales teams, Commercial Organization, and RD&E
Attend and support global trade shows, meetings and conferences when required
Assist with clinical data collection, analysis and presentation as needed
Qualification
Required
6+ years Clinical experience in ophthalmic industry
Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators
Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations
Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow
Strong understanding and OR experience related to Cataract Surgery
Proven and excellent communication skills, written and verbal
Ability to travel frequently throughout Australia and New Zealand (approximately 75%)
Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world
BSc Optometry, Master of Optometry, and/or BA/BS with three to five years related experience and/or training; or equivalent combination of education and experience
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
Formal training in vision sciences, such as at a recognized optometry program or industry training
MS Office Products
Company
RxSight, Inc.
RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world’s first and only adjustable intraocular lens (IOL) that is customized after cataract surgery.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$350.98MKey Investors
Oxford Finance LLCBiomedical Advanced Research and Development Authority (BARDA)Visionary Venture Fund
2024-05-08Post Ipo Equity· $115M
2023-02-07Post Ipo Equity· $50M
2021-07-29IPO
Leadership Team
Ron Kurtz
Co-President and CEO
R
Robert Grubbs
Co-Founder
Recent News
Orange County Business Journal
2026-01-22
2026-01-20
Orange County Business Journal
2026-01-14
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