Coastal · 1 day ago
Solution Architect - Field Service Cloud
United States
Full-time
Remote
Mid, Senior Level
4+ years expCoastal is seeking a Solution Architect for their Field Service Cloud to support continued growth. The role involves designing technical solutions, providing guidance on Salesforce and SaaS applications, and facilitating discovery sessions to understand client needs.
Cloud ComputingCloud ManagementConsultingInformation Technology
No H1B
Responsibilities
Responsible for designing a solution to leverage Salesforce product, features, and best practices extended with custom components to meet customer needs
Delivers technical and non-technical documentation for assigned projects, with relevant architecture diagrams (data models, high-level architecture, integration architecture, etc.)
Responsible for overall solution design, build task development, estimating effort to complete build tasks and oversight of reporting/dashboard creation and UAT
Scopes and estimates projects by collaborating with stakeholders to define business requirements, assess technical feasibility, and develop accurate project timelines, resource plans, and cost models
Familiarity with the difference between declarative and programmatic development, partner applications (i.e. Conga, DocuSign, AccountingSeed, etc), and general AppExchange products and when it is appropriate to use each in relation to customer requirements
Demonstrates the ability to perform Salesforce administration/configuration/data migration duties as needed
Works effectively individually and with Coastal team members and client members toward customer satisfaction and success
Act as a solution SME, working with Delivery leadership and Account Executives to accurately scope sales proposals
Partner with Project Managers to encourage a collaborative environment with delivery and customer project teams
Seeks opportunities to develop professional and technical skills, while also providing guidance and support to Coastal team members for technical and professional growth
Achieves and maintains necessary Salesforce technical certifications and Salesforce partner certifications
Qualification
Required
4-6 years of advanced skills in Salesforce Field Service Cloud Implementation and exposure to Project Scoping
2+ years experience in a Senior Consultant (or equivalent seniority) implementing Salesforce Solutions
Must have 1-2 years experience scoping and costing Field Service Cloud projects
Demonstrate strong competencies around the core Salesforce.com platform
Applied knowledge of Salesforce and the Sales, Services, and Marketing functions
Active Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant Certification required, minimum 4x certified preferred
Ability to create entity relationship and object relationship diagrams to demonstrate design concepts and tools
Excellent organizational skills and ability to handle multiple tasks simultaneously
Experience being client-facing and/or acting as an internal project leader and managing multiple stakeholders
Ability to develop practical solutions and methodologies on the Salesforce platform
Must have full-time permanent US work authorization
Note – Determination of Senior will be based upon the candidates' previous relevant experience and depth of skills, and will be determined through our skills interview process
Preferred
Bachelor's Degree preferred, or equivalent experience
Additional Salesforce.com cloud knowledge specific to industry/verticals (Nonprofit Cloud, Education Cloud, Marketing Cloud, Community Cloud, CPQ, Field Service, etc.) preferred
Previous experience with software development life cycle (SLDC), Agile or Hybrid preferred
Experience with Field Service Cloud preferred
Benefits
Flexible working hours with an emphasis on a life-work balance (in that order!)
Remote friendly - “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA; Lexington, KY
Unlimited Paid Time Off (RTO)
401K with Company Match
Medical, Vision, & Dental coverage
Competitive quarterly bonus opportunities
Continuing education and certification reimbursements, specifically within the Salesforce & Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events.
Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
Opportunities for accelerated growth, networking, and career guidance and support
Company
Coastal
ISG’s top-ranked Salesforce & AI consultancy. 5/5 Salesforce AppExchange rating, with 500+ reviews. 3 Salesforce Partner Innovation Awards.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Sverica Capital
2025-12-10Acquired
2020-06-04Series Unknown
Leadership Team
L
Laura Sandman
VP, Delivery, Manufacturing Auto Energy & Retail Consumer Goods
Recent News
Business Standard India
2026-01-19
2026-01-13
2026-01-12
Company data provided by crunchbase