Allied Universal · 10 hours ago
Security Operations Supervisor
Naples, FL, US
Full-time
Onsite
Entry, Mid Level
2+ years expAllied Universal® is North America’s leading security and facility services company, and they are seeking an Operations Supervisor. The Operations Supervisor will oversee security operations to ensure compliance with customer requirements and contract specifications while managing the quality and profitability of uniformed services at the client’s site.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Oversee security operations and ensure compliance with customer and contract standards, including time and attendance tracking through the Post Tracking System (PTS) and adherence to Post Orders for assigned posts
Verify that contract-required training, screening, and certifications for all security personnel are current and meet client requirements, including AED/CPR, weapons qualification, and other contract-mandated training
Implement and enforce the Quality Control Plan by conducting regular inspections, addressing deficiencies, and ensuring adherence to all inspection and reporting requirements
Ensure accurate and timely reporting of incidents, including the use of bespoke customer forms for time tracking when PTS is unavailable, and completion of Prohibited Items Reports and Incident Reports as per client standards
Ensure that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to his/her site)
Ensure that contract-required training and screening elements for security personnel have been met
Maintain overtime to a minimal or preset requirement designated by Allied Universal
Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
Make recommendations for positive and negative personnel actions for those under his/her direct supervision
Respond to client requests
Make emergency notifications as necessary pursuant to site Post Orders
Provide direction and instruction to subordinates in regard to the performance of their duties
Disciplinary action/commendation decisions pertaining to security personnel
Make productivity and cost reduction recommendations to management
Make recommendations for physical security surveys and post orders
Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel
Qualification
Required
Must possess a high school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Current driver's license if driving a company-owned or client-provided vehicle
Minimum of two (2) years of security experience
Demonstrated knowledge of customer training certifications, such as NWDTP (National Weapons Detection Training Program) and other required refresher courses
Thorough understanding of customer and DHS security regulations and compliance standards
Proven ability in emergency response management, including familiarity with protocols for handling incidents such as civil disturbances, hazardous conditions, and emergency medical responses
Able to operate radio or telephone equipment and/or console monitors
Effective oral and written communication skills; able to write informatively, clearly, and accurately
Problem solving skills; able to assess and evaluate situations effectively; identify critical issues quickly and accurately
Active listening skills
Ability to compile, sort, and interpret data; research and investigative skills
Mediate conflict with tact, diplomacy
Attention to detail
Preferred
Experience with client post-order protocols and proficient in using government-issued equipment and reporting as required for incident management
Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
Bachelor's degree in law enforcement or criminal justice related studies
Service in any military branch
Benefits
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Seven holidays annually paid at time and a half, if worked
40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
10001+ employees
H1B Sponsorship
Allied Universal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Stephen Jones
Global Chairman and Chief Executive Officer
Jack Schenk
Regional Vice President - Midwest
Recent News
2025-12-10
Company data provided by crunchbase