Dispatcher / Inside Sales jobs in United States
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Oldcastle APG · 3 days ago

Dispatcher / Inside Sales

Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions. The Dispatcher / Inside Sales position is responsible for coordinating and scheduling customer deliveries, managing logistics operations, and ensuring effective communication with customers and truck drivers.

Building MaterialConstructionHome ImprovementManufacturing

Responsibilities

Receive and process customer orders through telephone, email, and other electronic means
Prepare a shipping schedule that maintains accountability of all outgoing and incoming shipments
Work closely with company trucking fleet and outside haulers to meet delivery times and compliance with delivery requirements as per customer needs
Communicate effectively with customers and truck drivers to dispatch orders in a timely and efficient manner
Must be familiar with the delivery area to assist with route and travel time planning
Must be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customers
Must be customer focused and be able remain focused under stressful conditions and in a fast-paced environment. The ability to multi-task is important
Understand NC and SC DOT/DMV regulations that pertain to shipping and transportation of building products via truck
Possess the ability to work with tracking and scheduling software and to learn new programs as they are introduced
Must be able to act quickly and creatively to solve problems; work independently and make decisions
Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always
Work in a team environment and assist co-workers or supervisors/managers with other duties as required
Perform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policy
Available to work overtime, nights and weekends when necessary. Reliable attendance is essential in performance of the role

Qualification

Dispatch coordinationBuilding materialsRoute planningMicrosoft ExcelVerbal skillsCustomer focusProblem-solvingTeamwork

Required

Minimum high school/general education degree (GED) required
Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to learn new computer skills
Must possess excellent verbal and mathematical skills
Read and understand maps and use mapping tools
Must be familiar with the delivery area to assist with route and travel time planning
Must be customer focused and be able to remain focused under stressful conditions and in a fast-paced environment
The ability to multi-task is important
Understand NC and SC DOT/DMV regulations that pertain to shipping and transportation of building products via truck
Possess the ability to work with tracking and scheduling software and to learn new programs as they are introduced
Must be able to act quickly and creatively to solve problems; work independently and make decisions
Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always
Work in a team environment and assist co-workers or supervisors/managers with other duties as required
Perform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policy
Available to work overtime, nights and weekends when necessary
Reliable attendance is essential in performance of the role

Preferred

Previous related experience in building materials dispatch or transportation industry preferred
Knowledge of masonry and hardscapes products, building materials, and cements is preferred

Benefits

Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion

Company

Oldcastle APG

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Oldcastle APG is a manufacturing company that supplies a wide variety of masonry and hardscape products to various customers. It is a sub-organization of Adams Products Company.

Funding

Current Stage
Late Stage
Total Funding
$0.01M
Key Investors
Ben Franklin Technology Partners of Northeastern Pennsylvania
2020-10-27Debt Financing· $0.01M

Leadership Team

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Jenny Nail
Chief Revenue Officer (CRO)
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Sheri Klumb
Executive Assistant to Chief Information Officer
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Company data provided by crunchbase