Engage fi · 22 hours ago
Program Manager - Strategic Services
United States
Full-time
Onsite
Mid, Senior Level
$85K/yr - $115K/yr
7+ years expEngage fi is a company focused on understanding client needs and delivering innovative solutions in the financial services sector. The Program Manager for Strategic Services oversees client interrelated projects, ensuring they meet client expectations and objectives while managing project timelines and resources effectively.
ConsultingFinanceFinancial Services
Responsibilities
Manages program workstreams to ensure timely and effective completion of interconnected project activities by overseeing related project timelines, directing project teams, coordinating and delegating cross-functional project activities with internal colleagues, clients, and vendor resources, and working with the teams to resolve schedule and resource conflicts
Communicates program and individual project progress to client and internal resources by tracking, preparing, and presenting internal and client-facing reports and presentations to illustrate program progress against expected results
Evaluates all proposed modifications to program and project scope and influences stakeholders to control changes
Internally escalates program risk issues pertaining to project deadlines, budgets, and activities, strategizes with client and internal resources to appropriately resolve issues, and successfully facilitates approved modifications to project plan(s) and overall program
Manages and maintains program and interconnected project management documents
Assists with the ongoing development and enhancement of EFI best practices, project tools, and overall process improvements to gain efficiencies and add value for internal and external stakeholders
Supports implementation, adoption, and usage of new tools, processes, and technology and assists in creating and maintaining internal standard operating procedures
Accurately tracks and records project billing hours and budgets as directed in the appropriate technology/tool
Supports consultants and the Consulting Services team directly with process or project issues as requested
Qualification
Required
Highly collaborative across various levels of an organization with strong skills in interpersonal and professional verbal communication with the ability to take in information, listen, develop persuasive arguments, and present solutions and recommendations effectively
The ability to work independently in a peer review environment, to clear barriers to success, and champion best practices in the project management discipline
Highly effective change, risk, and resource management skills
Highly adaptable in a dynamic and fast-paced environment
Excellent communication skills (written/verbal); ability to compose business correspondence that is clear and concise
Evolved problem-solving skills with a natural curiosity for solving problems and looking for root causes before acting
Ability to manage multiple priorities and streams of activities with strong time-management skills
Self-motivated and capable of organizing and prioritizing work to achieve required results and takes personal pride in doing things right and delivering a quality work product
Team player that leverages available resources to get the job done; able to work in a highly collaborative environment with empathy and consideration for the viewpoints of all parties
Bachelor's degree in business administration or related experience
Minimum of 7+ years of related project management experience in the credit union, banking, payments, or related vendor industry with project/program management proficiency preferably related to vendor and system evaluations and selection
Experience in working with solutions involving enterprise-grade software applications and project management activities
Technical knowledge - Smartsheet, HubSpot, resource management and tracking applications, Microsoft Office, Microsoft PowerPoint, and the ability to learn other software programs
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Full Time/ 40 hours per week
10-20% travel required based on client and business needs
Preferred
Project Management Professional Certification preferred
Benefits
Competitive pay, incentive programs, 401k matching
Unlimited time off plus 11 paid holidays
Medical, dental, and vision health plans with FSA or HSA options
Opportunities to volunteer and give back to the communities we serve
Paid remote work expenses
Career development, trainings, continuous learning, and employee recognition
Team engagement events and activities
Culture of growth and continuous improvement
Company
Engage fi
engage fi is a credit union consultant that helps in financial analysis and technology trends solutions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Falfurrias Capital Partners
2022-02-09Private Equity
Leadership Team
Andres Pasantes
President and CEO
Recent News
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