NEOGOV · 1 day ago
Circulations Services Clerk (Part-time, 30 hours)
Littleton, CO
Full-time, Part-time
Onsite
Entry Level
$19.25/hr - $20.30/hr
1+ years expNEOGOV is seeking a Part-time Circulation Services Clerk for the City of Littleton, CO. The role involves providing exceptional customer service to library patrons, managing the circulation of library materials, and assisting with various library-related tasks.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Greets patrons upon their arrival at the library
Checks out library materials to patrons according to established written procedures
Answers phones and transfers phone calls to appropriate personnel and/or department
Registers patrons for library cards by verifying identification and entering information into the integrated library system
Collects fees for damaged and lost library materials from library patrons and updates balance on patron account
Contacts patrons regarding damaged or missing library items
Resolves problems with patron accounts and explains policies for patrons in a way that is easily understood
Ensures displays of library materials are maintained according to merchandising best practices
Retrieves library materials from automated sorter bins and arranges them on appropriate carts in preparation for shelving
Monitors the physical condition of the library collection by visually inspecting materials during sorting and shelving; shelves library materials; shifts collection as needed; visually scans shelved materials to maintain the integrity, continuity, and usefulness of the collection
Manually checks in library materials when needed
Processes reserved items by removing expired reserved items from the hold shelf, generating daily hold reports, locating patrons’ reserved items, and shelving reserved items on the hold shelf
Processes and mails overdue and billing statements
Processes books for courier to deliver to other libraries
Creates and processes 'claims returned' and 'missing item' reports and conducts searches to locate these items
Assists Librarians by using pre-generated lists to remove items from shelves that are being considered for weeding
Sells used books and other items for the FOLM when needed
Performs other related assignments and projects as required
Qualification
Required
High school diploma or equivalent
One (1) year of public library experience or two (2) years of customer service experience in a retail environment
An equivalent combination of education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position may be considered
Must be able to pass a pre-employment criminal background check
Preferred
Bilingual skills and ability to speak, read and/or write fluently in both English and Spanish
Benefits
Medical
Dental
Vision
Paid time off
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase