Life Unlimited, Inc. · 15 hours ago
Program Manager-Float
Kansas City, MO
Full-time
Onsite
Mid, Senior Level
5+ years expLife Unlimited, Inc. is dedicated to providing quality community living services for individuals with developmental disabilities. The Program Manager Float will coordinate support for new residents, ensuring smooth transitions into community living while managing various program-related tasks and responsibilities.
CommunitiesEducationFamilyHealth CareNon Profit
Responsibilities
Responsible for ensuring the Community Living program functions according to high quality standards
Works with Intake Team on new residential individuals and locations preparing to open
Develop a positive working relationship with new individuals, guardians, and SC to ensure a smooth transition into LU Services
Works with the collective Intake Team to ensure home is within LU quality prior to individual(s) moving in
Works with Intake Manager(s) on site development, roommate matching, and individual budget creation, to ensure a smooth transition to community living services
Collaborate with the Recruiting and Training Team to ensure adequate staffing (as per Staffing Pattern) is available prior to the opening of the new residential location
Work with and train new team members (Program Managers included) on the basic functions of the home, which includes but not limited to individuals’ outcomes, specific needs for the individuals served, Guardians goals for their individual, expectations for the home
Ensure staff is trained and home is prepared for transition within 90 days of opening
Conducts regular visits, at least 1x weekly, to homes on assigned caseload for Quality Assurance observation and structured feedback which includes but is not limited to financial audits, staff training, and face-to-face visits with individuals served until home is transitioned
Train and support new Team Supervisor(s) ensuring that all agency and individual funds are recorded accurately and accounted weekly or as needed
Must be familiar with completing an ISL budget, Staffing Pattern and reporting staffing variances to the Program Director
Assist with any of the above items on caseloads assigned to other Program Managers when requested
Will work a direct care shift at least six (6) times per year. Must work at least once per year in all homes on assigned caseloads
Ensures documentation is compliant will all applicable laws, rules and regulations
Ensure confidential and health related records are kept secured
Create individuals’ files and electronic records for new resident(s) to ensure all requirements are met
Work with and assist Intake Team with scheduling medical appointments and ensure appointments are available in Therap
Works with team(s) to ensure documentation of medical appointments, treatment plans and progress on health-related goals is completed according to policy and procedures
Ensure RN recommendations via HRST/Therap are addressed within 30 days
Support team(s) to ensure all appointments and all medical records are entered into correct locations in Therap
Responsible for Person Centered Planning process for assigned caseload
Collaborate with the Intake Team and Support Coordinators to ensure 30-day Post Move planning meetings occur
Participate in individuals 30-day Post Move meeting and ensure the following is available for the meeting: a collection and compilation of residential team feedback regarding individual transition before the meeting, contributing during the meeting, and suggesting ISP outcomes
Advocate for individual’s self-expression and ensures their hopes and dreams are addressed in their ISP or Addendum
Collaborate with support coordinators to ensure feedback provided at Post Move meeting is accurately captured in ISP or Addendum. Follow up as necessary
Provide support to program teams to ensure effective training in the implementation of individuals ISP, ISP Outcomes, and Behavioral Support Plan
Identify new physicians (as needed) for individuals moving into services
Responsible for supporting staff in following proper procedures for reporting of daily documentation into electronic client records management system
Review shift notes weekly to ensure documentation is completed timely and individuals are making progress towards goals
Complete Therap Monthly Summaries to report progress individuals are making towards their goals and outcomes
Maintains agency and individual funds assigned to work-site location
Collaborate with Life Unlimited Finance Department to development of ISL budgets/staffing patterns, ensuring Master Schedule and Payroll System matches approved staffing patterns, and report to staffing pattern variances
Ensure houses are staffed based upon the approved staff patterns and ratios
Provides weekly oversight on all finance accounts/ledgers and ensures funds are accounted for according to agency policy
Work with Team Supervisor’s to ensure receipts for purchases and individual paystubs are maintained as per agency policies and practices
Work with Team Supervisor and finance department to ensure all NAFS funds are allocated appropriately
Responsible for ensuring the Community Living program is adequately staffed, trained and compensated
Communicate any change in functioning, health status, or behavior to members of the program team, including on-call manager
Responsible for facilitating monthly House and Staff Meetings for caseload
Provide 24 hour on-call support to Team Supervisors on caseload
Support Team Supervisors in training of new hires at individuals’ homes on assigned caseloads
Support Team Supervisors in providing performance feedback and corrective action
Support Team Supervisors and the payroll department in the payroll approving process
Responsible for timely and ongoing communication and satisfaction
Attending all Community Living meetings, in-services, and opportunities for on-going education as required
Coordinate and conduct 60-day post move transition meeting with assigned Program Manager, Program Director and Intake Team (as needed) to ensure team is ready for 90-day transition
Maintain professional relationships with guardians, family members, co-workers from other programs, and support coordination agencies frequently or according to their preferences
Ensure individuals and guardians are satisfied with their services and are introduced to new Program Manager prior to 90-day transition
All Other Duties as Assigned
Qualification
Required
Bachelor's Degree in position related field or 5 years' experience in the field of developmental disability services, preferably with supervisory experience
Must obtain and maintain training and certification in all required areas such as Abuse/Neglect, CPR, First Aid, Level I Medication Administration, Positive Behavior Supports, TOOLS and Crisis Intervention
Must have reliable personal vehicle for transporting clients
Must obtain a Class E driver's license during new hire orientation– must carry minimum coverage applicable by law for auto insurance
Must Receive Seasonal Flu Vaccination
Preferred
Background in the skills of developmental, implementation and the writing of teaching strategies
Company
Life Unlimited, Inc.
Life Unlimited's mission is to support individuals with disabilities as they experience life with unlimited possibilities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Amy Taylor, MSW
Chief Operating Officer(COO)
Mark J. Bertrand
Chief Housing and Property Officer
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