Bowman Williams · 1 day ago
System Engineer Level 3 (MSP)
Bowman Williams is a well-established Managed Services Provider in Houston hiring a System Engineer to backfill a critical role on their technical team. This Tier 3 position requires someone with MSP experience who can troubleshoot independently and manage issues across multiple client environments.
Responsibilities
Own Tier 3 escalations end-to-end
Support and administer Microsoft 365 and Active Directory
Troubleshoot servers, workstations, and networking issues
Deploy and manage SonicWall firewalls and Ubiquiti switches/WAPs
Support Hyper-V and Intune environments
Participate in infrastructure deployments and client projects
Document work clearly and communicate effectively with clients
Qualification
Required
MSP Experience Required
Recent MSP experience is required
7+ years of hands-on IT experience
Strong Microsoft 365 administration skills
Solid networking background (SonicWall, Ubiquiti)
Experience with Hyper-V and Intune
Comfortable working in ConnectWise
Benefits
100% paid health insurance (employee)
100% paid dental and vision
Quarterly bonuses
401(k) with 3% match
Certification reimbursement (some certs include bonuses)
Mileage, parking, tolls, and EZTAG reimbursed
Generous PTO and paid holidays