Piece by Piece · 6 hours ago
Program Manager
Piece by Piece is seeking a compassionate, organized, and community minded Programs Manager to lead the workshops and certificate programs at the heart of our mission. The Programs Manager oversees workshops, open studios, and certification programs, ensuring they are well run, inclusive, and grounded in a supportive, trauma informed environment.
Civic and Social Organizations
Responsibilities
Plan, coordinate, and oversee all workshops and open studios
Support instructors and artistic leads to ensure smooth program delivery
Manage the Certificate Program and coach artists pursuing certification
Increase participation, engagement, and retention across programs
Maintain a safe, organized, and welcoming studio environment
Oversee supplies, attendance tracking, and participant records
Gather and apply participant feedback to improve programs
Apply diversity, equity, accessibility, and inclusion principles throughout programming
Provide regular check ins using trauma informed, strengths based approaches
Identify barriers related to housing instability, mental health, or access to services
Offer short term supportive case management and referrals
Support participants during periods of crisis using de escalation and harm reduction practices
Maintain confidentiality and clear professional boundaries
Collaborate with artistic leads, consultants, and organizational leadership
Share participant insights to strengthen programs
Represent Piece by Piece with community partners, including the Skid Row Arts Alliance
Qualification
Required
Experience in case management, care coordination, or social work informed support
Strong facilitation and community building skills
Experience working with individuals facing economic insecurity or homelessness
Ability to apply trauma informed and harm reduction practices
Excellent organization, communication, and coaching skills
Commitment to diversity, equity, accessibility, and inclusion
Three to five years of relevant experience or equivalent lived and professional experience
Preferred
Bilingual preferred
Bachelor's degree not required
Benefits
Benefits included
Company
Piece by Piece
Piece by Piece is to empower residents who have experienced homelessness or economic insecurity.