NAPA Auto Parts · 18 hours ago
AutoTech Technical Trainer
Austin, TX, USA
Full-time
Onsite
Mid, Senior Level
$78K/yr - $78K/yr
5+ years expNAPA Auto Parts is a well-known brand in the automotive aftermarket, seeking an Autotech Technical Trainer to enhance automotive diagnostic skills among shop employees. The role involves delivering training, developing training schedules, and collaborating with management to implement effective training programs.
AutomotiveMachinery ManufacturingManufacturingRetailWholesale
Responsibilities
Continually develops knowledge and skills needed to be an effective automotive/truck instructor by studying available information, attending train-the-trainer sessions, doing hands-on work, taking appropriate online or live classes, involvement in automotive, truck and / or training-related groups, etc
Prepares extensively for classes and provides outstanding delivery, professional interaction with students, and subject matter presentations using adult learning principles
Develops training schedules with management and the NAPA Training Service Center. Speaks with division and national departments to determine needs, designs schedules to meet those needs, and adjusts, as necessary
Partners with division management to implement, pilot, and facilitate NAPA Autotech training programs
Participates and assists in initial course/curriculum development, delivers to test group, solicits feedback on changes needed, and adjusts content and delivery accordingly
Ensures course content integrity while allowing for freedom to enhance the learner's experience based on instructor's style
Works closely with internal and external customers to determine training needs and plan training events to meet those needs
Communicates feedback regarding training events, process, and materials to Training management, course designers, and customers as needed
Participates in planning processes (e.g., needs assessment, course development, and delivery)
Assists with marketing training events to maximize participation including getting to know DC/store personnel in assigned markets. Assists in marketing training offering / services, initiating engagement and follow-up with targeted audience, and provide any feedback received to NAPA Autotech management
Makes training presentations at marketing and owners' conferences, Team NAPA meetings, DC sales meetings, and other NAPA events as required
Corresponds with management about training activities, test results, and evaluations
Identifies areas of improvement, suggests training courses to correct, and follows up with customer evaluations to determine success of programs
Maintains course integrity as designed with some freedom to enhance the learner's experience based on learner's needs and instructor's style
Advocates proper selection and qualification of participants by reinforcing appropriateness for the audience. Accomplishes this by ensuring any required prerequisites and/or pre-seminar material is communicated and sent to participants
Ensures an effective learning environment for participants including having proper meeting room setup, automotive equipment, and ordering materials
Advocates NAPA, the NAPA organization, programs, parts and tools and equipment
Prepares and ensures administrative aspects of training are completed in a timely manner such as participant roster, evaluations, tests, class booklets, handouts, forms, expense reports, A/V equipment, etc
Responsible for performing any other duties as assigned by management
Qualification
Required
ASE Master Technician Certification required. *no wiggle room on this one, we really need you to have this
Minimum 5 years' experience as a working automotive technician - independent repair shop or an OE dealership would be great
Prior automotive, truck or related training, facilitation, and meeting direction experience
Prior experience (2+ years) successfully conducting adult learning programs
High School Diploma, or equivalent experience, required
Possesses excellent communication, facilitation, and human relations skills
Possess high character, team orientation/fairness, excellent organizational skills and accurate and timely reporting
Minimum 70% travel required
Ability to stand and talk for 4+ hours at a time with occasional breaks
Heavy physical activities may be required (e.g.: lifting training props weighing up to 70 lbs. including cases with parts or tools, using lifting/moving tools to assist with heavier items – daily)
Maintains and protects assigned equipment, vehicle, computers, credit cards and other assets
Preferred
NAPA product line knowledge is a plus (not a deal-breaker if you don't)
Benefits
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
Company
NAPA Auto Parts
Napa Auto Parts specializes in the sale of auto parts and related products.
Founded in 1926Quebec, Quebec, CAN
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dean Moore
Director, CEO Dean's Auto Parts
Jamie Walton
Executive Vice President, Chief Merchandising Officer
Recent News
2025-10-29
2025-10-10
Company data provided by crunchbase