Operations Coordinator jobs in United States
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Confidencial.io · 10 hours ago

Operations Coordinator

Confidencial is a fast-growing logistics company dedicated to delivering packages safely and efficiently. They are seeking a bilingual Operations Coordinator to oversee daily operations, manage performance, and support hiring and onboarding processes.

Information TechnologySoftware

Responsibilities

Oversee daily operations, including driver and dispatcher performance, scheduling, and fleet readiness
Monitor high volume emails and communication
Lead group meetings managing on-duty personnel
Support hiring, onboarding, coaching, and performance management for Drivers (DAs) and Dispatchers
Manage schedules and shifts for company associates on a weekly basis
Troubleshoot routing and dispatch issues
Track team’s performance and results
Prepare operational, finance, and compliance reports (WST, UPDs, cancellations)
Enforce safety standards
Identify cost savings and drive process improvements
All other duties and responsibilities as assigned

Qualification

Operations experienceLogistics experienceDispatch experienceScheduling proficiencyPerformance metrics proficiencyBilingual (English/Spanish)Organizational skillsCommunication skillsProblem-solving skillsReporting proficiencyAI proficiencyFlexible availability

Required

Experience in operations, logistics and/or dispatch
Strong organizational, communication, and problem-solving skills
Fluent in both English and Spanish
Comfortable in fast-paced, high-accountability environments
Proficient with scheduling, reporting, and performance metrics
Proficient with Excel and AI
Flexible availability, including early mornings, evenings, weekends, and Peak periods

Benefits

Dental insurance
Health insurance
Paid time off
Vision insurance

Company

Confidencial.io

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Confidencial's patented technology, originally developed under DARPA—an entity of the U.S.

Funding

Current Stage
Early Stage
Total Funding
unknown
2021-04-01Pre Seed

Leadership Team

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Stewart Walchli
Chief Executive Officer
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Karim Eldefrawy
Co-Founder & CTO
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Company data provided by crunchbase