Chase · 21 hours ago
Communications Sr Associate
237 Park Ave, New York, NY, 10017, US
Full-time
Onsite
Mid, Senior Level
$71K/yr - $145K/yr
5+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. The Internal Communications Senior Associate will support the Marketing leadership team by planning and executing high-impact communications and employee engagement programs, while ensuring alignment across integrated marketing and communications efforts.
BankingFinancial Services
Responsibilities
Support the internal and executive communications strategy for Marketing, contributing to messaging, content plans, and channel execution with a modern, authentic voice
Plan and execute leadership forums end-to-end support, including agenda development, speaker prep, content and visual storytelling, production logistics, and post-event measurement
Draft and edit leadership communications, including talking points, executive emails, intranet posts, video scripts, presentations, FAQs, and toolkits
Drive change management communications for key initiatives: stakeholder mapping, communications plans and cadences, change champion engagement, feedback loops, and adoption tracking
Coordinate across internal JPMorganChase marketing support teams (social, brand/advertising, video, content), business partners, and agencies to ensure message alignment and timely delivery
Manage editorial calendars and enterprise channels to reach employees where they are, ensuring consistency across formats and geographies
Build measurement frameworks and reporting to track engagement, sentiment, and impact; use insights to improve content and channel mix
Partner with External Communications to align internal narratives with external positioning for integrated marketing/communications campaigns
Support issues, change, and time-sensitive communications with strong judgment, discretion, and attention to detail
Occasional domestic travel required
Qualification
Required
5+ years of experience in internal communications, corporate communications, or marketing communications; experience in a large, matrixed organization is a plus
Demonstrated experience supporting executive communications and employee engagement programs, including all-hands or town halls
Strong writing and editing skills with the ability to tailor voice and format for senior leaders and diverse employee audiences
Experience supporting change communications and adoption for enterprise initiatives; familiarity with change management practices and toolkits
Skilled cross-functional collaborator with experience partnering across social, brand/advertising, video, and content teams
Comfort and fluency with social and multimedia formats; visual storytelling skills a plus
Experience coordinating with agencies or vendors on content creation, events, and distribution is a plus
Data-informed approach, using measurement tools to track results and optimize communications
Excellent judgment, interpersonal skills, and professional presence; able to manage sensitive information
Proven ability to manage multiple projects and deadlines, anticipate roadblocks, and deliver high-quality work under pressure and outside standard hours when needed
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial Sector Technology
2026-02-05
2026-02-05
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