Orlando Health · 20 hours ago
Manager of Workforce Solutions - Orlando Health: Payroll and Timekeeping
Orlando, FL
Full-time
Onsite
Senior Level
5+ years expOrlando Health is a trusted healthcare organization dedicated to providing compassionate care. The Manager of Workforce Solutions will oversee the hiring, training, and management of the workforce solutions and timekeeping team, ensuring accurate payroll processes and compliance with regulations.
Health CareHospitalMedicalNon Profit
Responsibilities
Coordinates the successful completion of all timekeeping process cycles for all OH healthcare entities
Coordinates and reviews to ensure all team member timecards are submitted timely and are accurate as scheduled per OH policy
Evaluates and finds solutions to all issues emanating from interfaces to payroll processes
Leads and provides guidance to Workforce Solution Specialists on procedures, guidelines, and regulations to make sure they are understood and implemented
Guides daily operations for all Workforce Solution Specialists including analyzing metrics, staffing shifts, meetings, training, etc
Measures Workforce Solutions Supervisor and Specialists’ productivity, by monitoring work in progress, including projects, as well as demonstrating competency in time management
Works directly with Payroll Director on Workforce Solution Specialist’s workload, performance, needs, challenges, and accomplishments
Maintains good working relationships with workforce/timekeeping support areas such as legal, HR, Benefit, Payroll, HRIS, Finance and IS
Assists Payroll Director with company acquisitions, other system growth, and other payroll/time related projects
Assists Director with all Team Member’s time reporting / scheduling needs
Oversees that all Historical Time Corrections process by the Payroll Team have been reviewed by the Workforce Specialists and assists accordingly
Train all payroll/timekeeping members on new or enhanced operation procedures and policies
Oversees the training of new timekeepers of all Kronos Workforce/Dimension time system functions
Assists with creating or adjusting payroll/time processing policies and procedures on a continuous basis
Identifies process improvement initiatives and formally documents standards for new processes
Assists with year-end / year begin tasks relating time reporting
Maintains a good working relationship with the Payroll Director and Payroll Manager and escalates potential services issues in a timely manner
Covers for Workforce Solutions Specialists in back-up role for vacation and high-volume work efforts
Manages PS Kronos Tab / Person Import Test Scripts provided by HRIS and effectively processes test timecard processing
Maintains appropriate knowledge of Federal and State governmental regulations, compensation policies – shift differentials, time accrual benefits, etc. to answer all questions from employees regarding timecard information including time appearing on time file that is sent to PR each pay period
Researches and compiles information pertaining to outstanding time exceptions reported that require retroactive time adjustments
Oversees the Case Management system to ensure proper accurate and timely responses to team members
Maintains expert knowledge of in the Payroll and Kronos Workforce Central/Dimensions Timekeeping systems
Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards
Maintains compliance with all Orlando Health policies and procedures
Other duties as assigned
Qualification
Required
Bachelor's degree in accounting/finance or equivalent years of related work experience (in addition to the requirements listed in the Experience section) can substitute for the degree with at least three years' experience working in payroll
Minimum of 5 years of payroll/timekeeping experience in a fast paced, high volume, multi-entity organization
Knowledge of Kronos Workforce Central and Dimensions systems
Possesses a solid understanding of Payroll / Time compliance in all areas that include FLSA, Overtime, applicable to all employment requirements
Strong customer service skills
Strong written and verbal communication skills
Strong Team Leadership skills
Preferred
Certified Payroll Professional (CPP) certification
Benefits
FREE education programs
Well-being services
Company
Orlando Health
Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mildred Beam
SVP, Chief Legal Strategist
Mark Jones
Executive Vice President
Recent News
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2025-11-04
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