Legal Operations Processor - Summons & Subpoenas jobs in United States
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Wells Fargo · 9 hours ago

Legal Operations Processor - Summons & Subpoenas

Wells Fargo is seeking a Legal Operations Processor for the Summons & Subpoenas team in the Deposit and Legal Services department as part of Global Operations. The role involves supporting operational tasks related to legal documents, improving customer service, and collaborating with internal customers.

BankingFinancial ServicesFinTechInsurancePayments

Responsibilities

Support various operational tasks relating to subpoenas, summons, and other legal documents representing Wells Fargo
Seek ways to improve customer service experience and determine proper course of action based on customer needs
Perform moderately complex administrative, operational and customer support tasks
Negotiate with external customers to assure resolutions and deadlines are met
Provide training to less experienced Operational Legal Specialists
Receive direction from supervisor and escalate non-routine questions
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement

Qualification

Legal OperationsLegal Order ProcessingSummonsSubpoenasMicrosoft OfficeReading Legal DocumentsPipeline ManagementIndependent JudgmentCustomer ServiceProblem Solving

Required

2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Preferred

Previous experience in legal order processing
Knowledge and understanding of processing and handling summons and subpoenas
Experience managing a pipeline of work from assignment to completion
Ability to achieve high production and quality standards
Ability to identify potential operational issues and legal risks
Intermediate Microsoft Office skills
Ability to read and interpret legal documents
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

Benefits

Paid 6-8 weeks of training
Drug and Alcohol Policy

Company

Wells Fargo

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Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.

Funding

Current Stage
Public Company
Total Funding
unknown
1978-10-06IPO

Leadership Team

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Charlie Scharf
CEO
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Fernando Rivas
CEO of Corporate & Investment Banking
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Company data provided by crunchbase