Decagon · 3 days ago
Senior Manager, Revenue Operations & Systems
New York City
Full-time
Onsite
Senior Level
$195K/yr - $265K/yr
6+ years expDecagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. The Senior Manager of Revenue Operations & Systems will design and optimize the GTM technology infrastructure, driving initiatives and ensuring seamless data flow across systems.
Artificial Intelligence (AI)Generative AIMachine LearningSoftware
Responsibilities
Chart a vision for a best-in-class GTM systems architecture (CRM, enrichment, sequencing, billing), ensuring all processes are integrated for real-time data flow and constant change
Architect and lead Salesforce re-configurations and optimizations for full-funnel execution, flexible reporting and maximum efficiency for the field
Identify opportunities for automation across our playbook and processes, employing the most innovative technologies on the market
Partner with leaders across GTM to align systems that scale with our business priorities and ensure seamless cross-functional data flow
Deliver actionable reporting and dashboards in Salesforce and other data visualization tools with predictive insights
Design and oversee system integrations and automated workflows to reduce manual effort and ensure alignment across tools & platforms
Qualification
Required
6+ years of experience in revenue operations, business systems or equivalent role
Deep knowledge of Salesforce, with experience building custom objects, complex workflows, validation rules and integrations with other tools
Proficiency with process automation tools and data visualization/reporting platforms
Hands-on experience standing up GTM tools and driving adoption with field teams
Benefits
Health, dental, and vision insurance
Take what you need vacation policy
Career growth opportunities within a fast-growing AI company
Company
Decagon
Decagon provides a conversational AI platform for automating customer support across multiple channels.
201-500 employees
H1B Sponsorship
Decagon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
Funding
Current Stage
Late StageTotal Funding
$481MKey Investors
Coatue,Index VenturesAccel,Andreessen HorowitzBain Capital Ventures
2026-01-28Series D· $250M
2025-06-23Series C· $131M
2024-10-15Series B· $65M
Leadership Team
Jesse Zhang
CEO / Co-Founder
Ashwin Sreenivas
President / Co-Founder
Recent News
Mobihealthnews
2026-02-05
2026-02-03
Company data provided by crunchbase