NEOGOV · 1 day ago
CUSTOMER SERVICE SUPPORT CLERK (Permit Clerk III) Range 11/AMEA
Anchorage, AK
Full-time
Onsite
Mid Level
$23.58/hr - $34.78/hr
3+ years expNEOGOV is a part of the Municipality of Anchorage seeking to hire a Permit Clerk III for the Anchorage Health Department. The role involves providing front-line support and clerical processing of various permit applications and complaints, ensuring compliance and managing program supplies.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Under general supervision provides and performs full performance lead level public, front-line, counter support and clerical processing of a variety of permit applications and complaints, including food service and retail marijuana establishment permits, temporary food permits, noise permits and complaints, pool and spa, as well as beauty and barber shop, and pesticide applicator permits
Responds to general public questions and complaints around AMC 10, 15, and 16
Prepares routine correspondence letters, manages program supplies, assures strict security, receives and tracks cash, checks and credit card payments, operates cash register, prepares daily activity and cash summary reports, collects daily receipts and deposits in the safe, and reconciles division revenues
Assists in initial response and data entry of a variety of complaints including those about restaurants, housing, pests, smoking, noise, and food borne illness
Qualification
Required
High school diploma, GED, or equivalent
three (3) years of experience in processing permit or license applications, which includes one (1) year of experience as a Permit Clerk II with the Municipality of Anchorage, or the equivalent elsewhere
State of Alaska Notary Public Commission within three (3) months of hire
Satisfactory background check which includes criminal, education, and employment history
Preferred
Preference will be given to Anchorage Municipal Employees Association (AMEA) employees
Benefits
Medical/Dental/Vision/Audio
Life Insurance
Dependent Life Insurance
Short Term Disability
Long Term Disability
Flexible Spending Accounts – Health and Dependent Care
Health Savings Accounts
State of Alaska Public Employee Retirement System (PERS) Program
401(k) and 457 Savings Plans
Employee Assistance Program
Paid Leave Plan
13 Paid Holidays
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase