Western Mutual Insurance Group · 16 hours ago
Property Claim Supervisor
San Antonio, Texas Metropolitan Area
Full-time
Onsite
Senior Level
5+ years expWestern Mutual Insurance Group has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. They have an immediate opening for an experienced Property Claim Supervisor who will lead and develop a team of adjusters, ensure compliance with claim handling procedures, and manage escalated problem files.
InsuranceProperty InsuranceRisk Management
Hiring Manager
Carmen Estrada, SPHR, CPCU
Responsibilities
Guide and develop a team of adjusters
Ensure compliance with company claim handling procedures and applicable department of insurance regulations
Handle escalated problem files effectively
Oversee the triage of all water damage claims to determine which claims need an immediate response
Review adjuster and vendor estimates and make corrections where appropriate
Qualification
Required
Candidate must have excellent leadership and supervisorial skills with the ability to guide and develop a team of adjusters
The candidate must possess excellent writing skills
Must understand and comply with company claim handling procedures as well as applicable department of insurance regulations; and must ensure that direct reports do the same
Will be responsible for effectively handling escalated problem files
The candidate should be able to oversee the triage of all water damage claims to determine which claims need an immediate response to mitigate the company's exposure
Candidate should be able to review adjuster and vendor estimates and make corrections where appropriate
Candidate must have a minimum of 5 years' experience adjusting property insurance claims
Experience with automated claim systems
A minimum of 3 years of supervisorial experience
They will be required to work in the San Antonio office
Preferred
Experience with the Xactimate estimating program
Experience handling first party litigated claims
A bachelor's degree
Bilingual - English/Spanish speaking
Benefits
401k Plan
Profit Sharing Plan
Bonus Plan
Company
Western Mutual Insurance Group
Western Mutual Insurance Group offers an array of insurance products associated with homeowners, condominium, flood & earthquake insurance.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Richard L. Leza, Jr.
Senior Vice President / CFO
Recent News
2025-05-17
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